Gateway and Data Collection Assistant

1 week ago


Basildon, Essex, United Kingdom Peabody Full time

What we're looking for:

  • Can you promote outreach services both in the public and voluntary sectors?
  • Can you determine eligibility criteria of referrals wishing to receive services?
  • Can you lead in the collation and production of routine performance data?
If so, this role is perfect for you


Here at Peabody, we have an opportunity for a Gateway & Collections Analyst on a Permanent basis at our Pitsea office.


A bit about the role:

The Essex outreach service is designed to reduce homelessness and promote the independence, wellbeing and inclusion of customers.

As a Gateway & Collections Analyst you will work as part of a large community based team, delivering strength-based support services to people who are homeless or at risk of homelessness.


Working with the Senior Gateway Co-ordinator, you will be the first point of contact for stakeholders and customers requesting information about the service.

You will co-ordinate and ensure fair access to the service in accordance with the eligibility criteria.


You will also lead the collection, reporting and day to day management of the Essex outreach performance data and the development and maintenance of appropriate performance data systems to enable continuous improvement across the service.


  • This role will require a Enhanced DBS check._

A bit about us:

160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK.


The Peabody Group is responsible for more than 104,000 homes, with around 220,000 residents across London and the Home Counties.

We also have around 20,000 care and support customers.

Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach.


We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained.

Our retrofit projects will make thousands of our homes more energy efficient.

We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.

Here just a few of the benefits for working at Peabody:

  • Up to 25 (or 30) days' annual holiday plus bank holidays
  • Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
  • 4 x Life Assurance
  • Sleep in allowance (if applicable to role)
  • Competitive salaries that are benchmarked regularly against current market rates
  • Professional development by access to "paid for" apprenticeship programs and qualifications
  • Two additional paid volunteering days each year
  • Family friendly policies
  • Up to 10% pension contribution matched 1:1
**Are you ready to apply?

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