Receptionist

1 week ago


Worcester, Worcestershire, United Kingdom Waldrons Solicitors Full time
Waldrons Solicitors Limited have a vacancy for a Receptionist/ Office Assistant based at our Merry Hill office.

The position is immediately available

Hours of work:
Monday to Thursday 9.00am to 5.15 pm, Friday 9.00am to 5.00pm with an hour for lunch.

Holiday:
23 days plus Statutory Holidays

Roll and Responsibilities


Primary responsibility for welcoming clients and other visitors to the office, dealing with general enquiries, phone calls and general office administrative tasks.

Core Tasks and Responsibilities

  • To assist with, general office management such as, photocopying, managing the post and DX, making drinks for clients or buying office supplies.
  • To assist with the scanning of documents and collation of bundles.
  • The filing and storage of documents
  • Record keeping
  • Assist with diary management
  • To prepare meeting rooms to receive clients and other visitors to the office
  • To demonstrate excellent communication and interpersonal skills
  • Portray a professional, polite and confident approach when dealing with clients and visitors
  • Demonstrate the ability to work in a fast paced office environment
  • To be flexible and able to use initiative
  • Be self motivated and a willing worker.
  • To promote the interests of the Company assisting with marketing and promotion tasks as might be required from time to time.
  • To carry out assigned tasks efficiently, diligently and accurately
  • Possess the ability to use grammatically correct English and to spell accurately.
  • Able to work in a team
  • Respectful of client confidentiality
  • To demonstrate consideration of equality and diversity
  • To adhere to health and safety requirements
Person specification

Qualifications/ Experience

  • The minimum level of qualifications preferred is four GCSE's (or equivalent) including English and Maths
  • A good general standard of education
  • Experience of working in an office environment is preferred
Communication Skills

  • Listening to instructions carefully
  • Using appropriate questions
  • Determining what action needs to be taken following receipt of instructions
  • Accurately recording telephone conversations with clients
  • Informing Fee Earners of instructions received from clients in a timely manner
Office Skills
Each member of staff must be able to demonstrate the effective use of the following skills which are applicable to their role:

  • Key board and computer skills
  • Data base
  • Spread sheet
  • Filing and recording information
  • Diary management
Personal Skills


Each member of staff shall be responsible for managing their own time under the supervision of a Fee Earner and the Office Assistant.


This shall include the ability to:

  • Keep excellent time keeping
  • Show Reliability
  • Return telephone calls to clients
  • Provide effective support to Fee Earners
  • Report problems/concerns to supervising Fee Earners
  • Assist other members of staff

Job Types:
Full-time, Permanent

Salary:
From £17,785.00 per year

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Sick pay
  • Store discount

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

COVID-19 considerations:


All staff and clients required to wear masks when in public spaces, social distancing, hand sanitising and temperature taking are all requirements.

Reduced numbers of staff in the offices to keep those in the office safe.

Work Location:
One location

Reference ID:
Receptionist - Worcester

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