Pharmacy Customer Service Representative

1 week ago


Dorchester, Dorset, United Kingdom Automeds Pharmacy Full time
Join our Dynamic Team at AutoMeds Pharmacy

AutoMeds Pharmacy is a rapidly growing distance-selling pharmacy that specializes in managing medications for Care Homes.

With over 10 years of experience serving the communities of Dorset and Hampshire, we are seeking an ambitious and determined individual to join our team and contribute to our continued success.

Pharmacy Customer Service Representative & Dispenser

Location:
Unit 52F, Enterprise Park, Piddlehinton, Dorchester, DT2 7UA

Responsibilities:


As a Pharmacy Customer Service Representative & Dispenser, you will play a pivotal role in providing exceptional service to our valued customers.

Your duties will include, but are not limited to:

Collaborating with care homes and surgeries to facilitate prescription orders and resolve clinical queries.

Efficiently managing workload to optimize dispensary operations and minimize losses.

Assisting with the completion and organization of pharmacy paperwork.

Adhering to legal and professional requirements, following accepted guidance on professional practice, and maintaining strict confidentiality.

Occasionally assuming other roles within the pharmacy to cover sickness or annual leave.

Dealing with stock rotation, picking prescriptions, dispensing items and packaging.

Required Skills:

To excel in this role, you should possess the following skills and qualifications:
Excellent communication skills to effectively interact with customers and colleagues.

Proficiency in numeracy and literacy.

Strong computer literacy, with the ability to quickly learn our specific system.

The ability to work under pressure, a drive for self-development, and effective organization of workload to achieve goals.

Empathy towards our customers and a positive, can-do attitude.

A willingness to collaborate as part of a friendly and diverse team.

Ability to pass a Disclosure & Barring Service check when required.

Qualifications:

What We Offer:
At AutoMeds Pharmacy, we prioritize the growth and development of our team members.

When you join us, you can expect:
Ongoing support and guidance from the AutoMeds team to help you master the necessary skills for your role.

A friendly and welcoming work environment that fosters collaboration and teamwork.

Employee discount on pharmacy products.

Access to third-party discounts, including retail and more.


If you believe that you have the skills and passion to make a positive impact on the health of the local community, sign up now and join our dedicated team at AutoMeds Pharmacy.

Thank you for considering this exciting opportunity

Job Types:
Full-time, Permanent

Salary:
From £10.42 per hour

Expected hours: 37.5 per week

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Experience:

  • Pharmacy: 1 year (preferred)

Work Location:
In person
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