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HR Consultant

3 months ago

West Malling, Kent, United Kingdom Commercial Services Group Full time

HR Consultant (up to £40,000pa DOE)

HRConnect (Kings Hill, Kent/Hybrid)


Part of the Commercial Services Group, HR Connect have an enviable history of success and are an award-winning HR services delivery team.

The services we provide range from specialist education recruitment services and DBS services through to an Occupational Health Division, our team are focused on providing outstanding customer service and expertise in the form of Payroll, HR Administration and HR Advisory Services.


The Role
We are seeking an HR Consultant with extensive Employee Relations experience to join our team.


To provide and deliver a customer focused, highly professional HR consultancy service to Schools, Academies and Customers of HR Connect covering a range of HR employee relations casework including Discipline, Capability, Redundancy, Grievance and TUPE.

Engage with existing and new customers, working closely to identify their HR needs and provide creative and innovative solutions.


Our team largely work remotely from home, but you will have access to an office to work from if necessary in Kings Hill, Kent.

We utilise a desk booking system.

Our teams are friendly, supportive, and committed to providing a high-quality service to our clients and we meet regularly on a hybrid basis to share information and best practice.

You will have a comprehensive and supportive Induction programme.


This role will also involve contributing to the development of new policies and procedures around casework, undertake investigations, run training sessions, and help our customers achieve organisational change.

We also support the Local Authority with Headteacher recruitment.


The ability to travel across a wide geographical area in a timely and flexible manner at various times of the day (and evening on occasions) is essential.

You should note that public transport is rarely a viable option as your role will involve you travelling to venues in rural areas.

The majority of our schools are based in Kent, but we also cover schools in Sussex and North London. This role will involve attending meetings in a specified client location and this will primarily be around the South East Kent Coast from Thanet to Folkestone

Duties and Responsibilities


Provide professional HR support and advice to schools/Academies/customers, dealing with a wide range of complex and sensitive employment issues including disciplinary, grievance, bullying and harassment, capability, redundancy, TUPE terms and conditions and employment legislation.


Prepare, assist, and support in the preparation of Employee Relations cases, Hearings, Appeals and Employment Tribunals to ensure satisfactory outcomes for the customer.

Advise Governor Panels or Managers/Leaders at Hearings and Appeals

Undertake investigations and/or work alongside investigating officer in areas including grievance, harassment, bullying and discipline.

Support and advise Head Teachers, Governors, and Local Authority Officers to achieve their organisational and managerial objectives e.g. restructuring of staff, change management and implementation of new initiatives.

Work with schools in their transition from school to academy status and be fully conversant with TUPE legislation.

Contribute to the development of new policies and procedures and documentation associated with employment matters and casework.

Undertake research and use information to inform HR decisions. Sharing best practice with the wider team at all times.

Participate in the recruitment process for Head Teachers, and other staff, as required


Ensure that current Case Management Software systems are fully utilised to enable accurate recording of work, maintenance of case management records and income generation items are detailed accurately for invoicing purposes.


Plan, deliver and evaluate training sessions to school-based staff, governors, and customers to ensure effective implementation of employment legislation, education staffing regulations and best practice in the management of staff.

Actively participate in consultancy duty cover and advise and support other HR colleagues, as appropriate

Develop and support a positive employee relations climate through productive and professional working relationships with the relevant professional associations and support staff unions, liaising and advising on HR related issues, as necessary


Take a lead on an area of case work or project work on behalf of the team to aid the future development and viability of the service and ensure co-ordinated approaches across the teams.


Actively market and promote HR Connect to potential customers and discuss new contracts with existing customers in relation to upgrade to packages appropriate to their needs, in order to maximise income and ensure the future viability of the service.

To develop and maintain knowledge of HR Connect products and service portfolio, capabilities, and other offerings from a business development perspective