Visitor Assistant

2 weeks ago


Carlisle, Cumbria, United Kingdom English Heritage Full time

As a Carlisle Castle Visitor Assistant, you will join an amazing team of employees and volunteers, making sure visitors have a great time from the moment they arrive until they say goodbye.

This is a varied role and some days will be busy from start to finish, whereas others may be quieter especially on the wetter days No two days are the same.


Standing proud in the city it has dominated for nine centuries, Carlisle Castle remained a working fortress until well within living memory.

It has withstood many sieges, held captive a royal prisoner, and been home to the King's Own Royal Border Regiment.


Please note; due to the responsibilities and requirements of this role, successful applicants will be required to undergo a basic DBS check and the employment offer will be contingent on this.


We are looking for people who enjoy working with others as part of a team to deliver an engaging visitor experience to a diverse audience.

Training and support will be provided as part of your induction to the role, but some paid or voluntary experience working with the public may be beneficial.


You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.

This is an exciting opportunity to join one of England's largest conservation charities, with over 400 sites across the country

Benefits include:

  • Comprehensive training covering all aspects of customer service, sales and retail;
  • The opportunity to progress your career within the heritage sector, in retail or general management
  • Free access to all English Heritage sites for you another adult and up to 6 children (under 18 in the family group)
  • 25% discount in our shops and cafes;
  • Enhanced maternity/paternity/Shared Parental leave
  • 25 days holiday plus Bank Holidays pro rata rising to 28 days after 3 years, with the option to buy additional leave
  • Matched pension contributions up to a maximum of 10% which can be paid via salary exchange or salary deduction


Everyone is welcome at English Heritage and we are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve.

From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible.


We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage.

By joining English Heritage, you will be part of a charity that is already on an exciting journey to tell everyone's story.

Interviews will be held on at Carlisle Castle.
  • Health Visitor

    2 weeks ago


    Carlisle, Cumbria, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

    Health Visitors - 1 post 37.5 & 1 post 24.5New Year-New StartWhy not bring your Health Visiting skills to Cumbria. The county that has the Lake District National Park, a UNESCO World Heritage Site at it's heart. There are excellent mainline rail links, opening up access to Newcastle, Leeds, Glasgow and London.With house prices being amongst the most...

  • Domestic Assistant

    2 weeks ago


    Carlisle, Cumbria, United Kingdom Four Seasons Health Care Full time

    We are currently recruiting for a Domestic Assistant. Working as a Domestic Assistant you will be responsible for maintaining a hygienic and safe environment for our residents, visitors and staff. You will be an important part of the team that ensures residents in our care feel valued as individuals. As one of the largest healthcare providers in the UK it's...


  • Carlisle, Cumbria, United Kingdom Dodd & Co Services Limited Full time

    LOCATION:CARLISLEDodd & Co is a progressive UK firm of accountants and business advisers. Cumbria based, with clients throughout the UK. Don't miss this exciting opportunity to join our team.With a friendly personality and an enthusiasm for the delivery of superb client care, you will be involved in providing administrative support to every area of the...

  • Catering Assistant

    2 weeks ago


    Carlisle, Cumbria, United Kingdom Mitie Full time

    Job OverviewContract:PermanentType: Full timeHours: 32.5 hours per weekSalary:£19,398.60 per hourLocation:Cumberland Infirmary - Newtown Road - Carlisle - CA2 7HYTo support the provision of a timely and reliable Catering service to in-patient wards, departments and restaurant as required throughout the hospital via a plated meal service and deliver the best...

  • Catering Assistant

    2 weeks ago


    Carlisle, Cumbria, United Kingdom Mitie Full time

    Job OverviewContract:PermanentType: Full timeHours: 32.5 hours per weekSalary:£19,398.60 per hourLocation:Cumberland Infirmary - Newtown Road - Carlisle - CA2 7HYJob OverviewTo support the provision of a timely and reliable Catering service to in-patient wards, departments and restaurant as required throughout the hospital via a plated meal service and...


  • Carlisle, Cumbria, United Kingdom Barchester Healthcare Full time

    ABOUT THE ROLEAs a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out...

  • Catering Assistant

    2 weeks ago


    Carlisle, Cumbria, United Kingdom Elysium Healthcare Full time

    The words 'catering assistant' and 'social life' don't often go together. Well, not this time. With this job you will not work evenings, you will work either part-time or full-time hours and will not be under heavy pressure and stress.You will be joining an established kitchen team at Ann House and Fairmead House. Reporting to the Head Chef, you will support...

  • Campsite Assistant

    2 weeks ago


    Carlisle, Cumbria, United Kingdom The National Trust Full time

    Campsite Assistant - WasdaleSummaryURGENT VACANCY Immediate start As this is an urgent role we will interview and possibly appoint whilst the vacancy is open, therefore we'd encourage you to apply as soon as possible.We are looking for a Campsite Assistant to join our fun a friendly team here at Wasdale campsite. Day to day, you will support the delivery of...

  • Receptionist

    2 weeks ago


    Carlisle, Cumbria, United Kingdom Lovett Care Ltd Full time

    About Us:Founded back in 2009, Lovett Care has been operating care homes across the Northwest for over a decade and recently in Wales after acquiring four homes. With a strong reputation in the care industry, we pride ourselves on creating a 'home from home' environment which enables residents to live life to the fullest, whatever their age or condition....


  • Carlisle, Cumbria, United Kingdom The National Trust Full time

    Outdoors Holidays Operation Assistant - WasdaleSummaryWe are looking for a Campsite Assistant. Day to day, you will support the delivery of an enjoyable outdoor holidays experience for our visitors. This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be...

  • Complaints Officer

    2 weeks ago


    Carlisle, Cumbria, United Kingdom North Cumbria Integrated Care NHS Foundation Trust (NCIC) Full time

    Complaints Officer Band hours per week - CICWe are looking to appoint a dynamic, organised and self-motivated person to join the Trust's Complaints Team to provide administrative support to assist the Trust in providing an excellent complaints and resolution service.A small but busy team who provides support and advice to patients, visitors and members of...

  • Front of House

    2 weeks ago


    Carlisle, Cumbria, United Kingdom Armstrong Watson Full time

    About Armstrong Watson LLPAs an expanding business with 19 offices at present, Armstrong Watson LLP is a leading independent accountancy firm ranked in the top 35 firms of accountants and business advisers.With approximately 550 colleagues, our people and our culture are at the heart of what we do. We recognise the unique impact our employees have on not...


  • Carlisle, Cumbria, United Kingdom Changing Lives Learning Trust Full time

    FIXED TERM POST UNTIL MAY 2025Hours of work: 37 hours per weekMonday to Friday Full YearWorking hours: 08:00 to 16:00 (Mon to Thurs) 08:00 to 15:30 FridayFrom April 2023 the rate for apprenticeships is £5.28 per hour in the first year and national minimum wage in the appropriate age range in any following yearDearham Primary School are looking to appoint an...

  • Senior Care Assistant

    2 weeks ago


    Carlisle, Cumbria, United Kingdom Lovett Care Ltd Full time

    Join us as a Senior Care Assistant and receive a £1000 Golden HelloLovett Care is seeking a Senior Care Assistants to join our amazing team at Eden Manor Care Home. This is a fantastic opportunity for a Health and Social Care Professional like yourself to work in partnership with our team to deliver quality care for a diverse group of residents.This...

  • Ranger

    2 weeks ago


    Carlisle, Cumbria, United Kingdom National Trust Full time

    Summary We are looking for a Ranger to manage one of the most beautiful countryside portfolios in the National Trust – the West Lakes, Cumbria, more specifically Wasdale and Ennerdale. There are huge opportunities here balancing conservation, cultural landscape, estate maintenance, relationships with farmers and visitor engagement; which is both...

  • Ranger - Wasdale

    4 weeks ago


    Carlisle, Cumbria, United Kingdom The National Trust Full time

    Ranger - WasdaleSummaryWe are looking for a Ranger to manage one of the most beautiful countryside portfolios in the National Trust – the West Lakes, Cumbria, more specifically Wasdale and Ennerdale. There are huge opportunities here balancing conservation, cultural landscape, estate maintenance, relationships with farmers and visitor engagement; which is...


  • Carlisle, Cumbria, United Kingdom Lovett Care Ltd Full time

    Join us as a Senior Care Assistant and receive a £1000 Golden HelloLovett Care is seeking a Senior Care Assistants to join our amazing team at Eden Manor Care Home. This is a fantastic opportunity for a Health and Social Care Professional like yourself to work in partnership with our team to deliver quality care for a diverse group of residents.We have both...

  • Equine Rehomer

    2 weeks ago


    Carlisle, Cumbria, United Kingdom Oak Tree Animals' Charity Full time

    Oak Tree Animals' Charity are seeking to recruit an Equine Rehomer. You will be part of a small but dedicated team responsible for the day-to-day care of on-site equines and field animals. In addition to everyday yard duties, you will assist in the training and development of our horses and ponies with a view to preparing them for their new homes.You will...


  • Carlisle, Cumbria, United Kingdom North Cumbria Integrated Care NHS Foundation Trust (NCIC) Full time

    NCIC Emergency Department Support Volunteer:What is the purpose of the role?The Emergency Department is the first point of contact for patients needing emergency treatment within the hospital. The types of patients that visit the department are in critical need of care and assistance and need to be seen and responded to quickly. This means that the clinical...


  • Carlisle, Cumbria, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

    Job share consideredThe post holder will support other members of the sexual health team by carrying out appropriately supervised, delegated duties.The post holder will be required to act as receptionist, answer incoming phone calls and booking appointments on to a computerised booking system and take messages. Other admin tasks as required.The Cumbria...