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Receptionist

4 months ago

BurnhamonSea, Somerset, United Kingdom MHR Hicks Leisure Ltd Full time

Overview:

Responsibilities:

  • Being the first point of contact for all guests arriving at the Holiday Park
  • Checking guests in and out of the Holiday Park.
  • Delivering excellent customer service in person, over the phone, or digitally to ensure each guest and owner has a positive experience
  • Answering incoming calls
  • Handling holiday bookings and addressing customer inquiries
  • Showcase knowledge of our Parks, including accommodation, facilities and the local area

Experience:

  • Previous experience in a receptionist or administrative role preferred
  • Proficient in computer skills, including Microsoft Office Suite (Word, Excel, PowerPoint)
  • Excellent organizational skills with the ability to prioritize tasks effectively
  • Strong attention to detail and accuracy in data entry and recordkeeping
  • Ability to handle confidential information with discretion
  • Excellent verbal and written communication skills
This is a full-time position with competitive pay. We offer opportunities for professional growth within our company. If you are a motivated individual with excellent customer service skills, we would love to hear from you

Pay:
£11.50 per hour

Expected hours: 36 per week

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Free parking
  • Onsite parking
  • Sick pay

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Loyalty bonus

Experience:

  • Customer service: 2 years (preferred)
  • Administrative experience: 2 years (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location:
In person

Expected start date: 29/04/2024