Up-Market Account Manager

2 weeks ago

London, Greater London, United Kingdom Retool Full time

Nearly every company in the world runs on custom software: This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support.

But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, we're on a mission to bring good software to everyone.

We're building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools.

We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects.

The result is not just productivity, but good software by default.

Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business.

We have aggressive goals, and to help us get there, you'll own deals from start to finish.

We'll look to you to manage multiple deals concurrently, navigate org structures, and help alleviate our prospects' pain points by showing them the possibility, value and impact of Retool.

You and our Sales Development team will build your pipeline and you'll collaborate with our deep bench of Sales Engineers to win deals across the board.

You're comfortable running point on key deals, managing a book of business, and building a playbook for future team members.

You'll bring best practices, deep sales acumen, and a drive to close deals quickly.

You'll work with our team of Sales Engineers (who are engineers themselves), other Account Executives, and our SDR team.

You'll dive into sales forecasting meetings, partner with our Head of Sales and leads to close deals, and work cross-functionally with Success, Marketing and Engineering teams.

You'll be joining a broader team of Retools who are passionate about serving our customers, enjoy collaborating to build an incredibly innovative product, and partake in some occasional-but-well-intentioned sarcasm.

Build relationships and establish communications at the highest executive levels in your accounts to understand their needs and priorities, and to speed up and simplify the deal process
Keep Salesforce up to date with customer information, forecasts, and pipeline data so we can learn more about our business and our sales process
Partner with sales engineers and the executive team to create relationships within all levels of key accounts
Experience managing end to end SaaS sales cycles.
Previous experience preferred in developer tools, cloud infrastructure, databases, and/or business intelligence
A solution-based approach to selling and the ability to manage a sales process.
Excellent presentation and listening skills, organization, and contact management capabilities.
Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k).

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Retool offers generous benefits to all employees and hybrid work location.

If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.

Man
Woman
Hispanic, Latinx or of Spanish Origin
Indigenous, American Indian or Alaska Native

Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (For government reporting purposes, we ask candidates to respond to the below self-identification survey.

As set forth in Retool's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

S.

military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

S. military, ground, naval, or air service.
S.

military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order
Voluntary Self-Identification of Disability
For government reporting purposes, we ask candidates to respond to the below self-identification survey.

As set forth in Retool's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

S.

military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

S. military, ground, naval, or air service.
S.

military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order
Veteran Status Please select Veteran Status Voluntary Self-Identification of Disability
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one.

If you want to learn more about the law or this form, visit the U.Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .

How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.


Disabilities include, but are not limited to:
Diabetes
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Disability Status Please select Disability Status

PUBLIC BURDEN STATEMENT:

According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number.

This survey should take about 5 minutes to complete.
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