Global Head of Payroll Operations

2 weeks ago

London, Greater London, United Kingdom Curo Services Full time £90,000 - £120,000

Job Title - Global Head of Payroll Operations
Location - Anywhere UK (Hybrid 2 DPW on-site)
Salary - GBP90 - GBP120K per Annum
Benefits - Excellent Benefits

The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology.

The Candidate - This role would suit a candidate who has proven experience of successfully delivering Financial Transformation in a large Global organisation. We are looking for someone who can take a strategic view, develop a global strategy, sell it internally, source the suppliers and roll it out. The business has tailored processes for their various regions, and now want to consolidate and standardise as much as possible. The successful candidate will be an excellent communicator, with the ability to manage change, in a large employee-owned organisation (Circa 19,000 staff across the globe). We are looking for someone with the ability to form a vision, and credibly sell it in.

The Role - Working closely with the Global Head of Finance Operations to design and implement a global payroll operating model, standardising processes, ensuring regulatory compliance and end-to end process documentation to deliver business continuity.

As the Global Head of Payroll Operations, your contributions through this role will help us achieve the following goals:

  • Provide strategic direction: Help deliver the strategic direction for the company's global payroll and for the leadership of the daily operations of all payroll activities.
  • Operational performance: Deliver global payroll services, to agreed KPI's and SLA's, achieving a best-in-class service for all employees.
  • Enable process excellence and innovation: Drive operational excellence with best-in-class processes, providing governance and oversight on operational activity.
  • Compliance: Lead compliance within payroll operations through the design of the controls environment, identification of risks, and issue management including remedial actions.
  • Lead digital technology initiatives: Oversee and lead the development of system/robotic/AI solutions relating to global Payroll solutions.
  • Drive continuous improvement: Drive a culture of continuous improvement across the global payroll process.
  • Leadership and Development: Form an expert global payroll team, identifying development needs and inspiring those within the team to maximise their opportunities.

You will have five direct reports, and lead, motivate and develop a team of people (globally, circa 25 people) who have responsibility for the delivery of the global Payroll processes end-to-end. A key aspect to this role is stakeholder management, working with the People Team to ensure that the end-to-end employee experience is a positive one. Areas of focus will include International Mobility, Reward and People Operations. This role requires you to ensure payroll processes have appropriate frameworks for governance, compliance, and risk management.

Duties -

Leading a team and setting direction

  • Working with the Global Head of Finance Operations to help set the direction of the global payroll strategy and the integration with other people processes eg Erudite (Oracle HCM)
  • Leading and motivating an expert global team, setting clear objectives, development plans and measures of success/recognition for team members
  • Setting the tone and behaviours that reflect the values of the business and instilling these within the global team

Process and Operational Excellence

  • Designing and documenting global payroll policies as agreed with the Global Head of Finance Operations and other stakeholders
  • Ensuring all relevant end to end processes are documented and maintained
  • Responsible for leading the operational service delivery of the global payroll process on a day-to-day, month-to-month basis
  • Establishing clear and relevant KPI's and SLA's on performance, and reporting to stakeholders on a regular basis
  • Identifying development needs within the team and setting training plans to further develop individuals within the team

Compliance

  • Implementation and oversight of the controls and risk assessments within the global payroll processes
  • Ensuring regulatory changes impacting payroll are identified and implemented in a timely manner
  • Work closely with Tax team to ensure compliance to legislation
  • To ensure periodic reporting requirements are made to internal and external stakeholders on a timely basis eg HMRC, Local reporting

Stakeholder Management
To develop strong relationships and trust with colleagues and to work closely with 3rd party service providers and system solution providers
Building strong networks with International Mobility and Reward teams to ensure compliance, accuracy and efficient processes are in place

Continuous Improvement

  • To challenge current processes and encourage innovative ways of working, with the goal of delivering continuous improvement
  • Lead, manage and coordinate changes initiated by the People team that impact payroll eg Changes to policies and processes

Skills & Knowledge:

  • Deep knowledge of global payroll environments and processes
  • Knowledge of payroll systems and 3rd party providers of payroll services
  • Project management capability in delivering Continuous Improvement
  • Leadership and motivational skills for global teams
  • Strong communication skills, both verbal and written
  • Good analytical and problem-solving skills

Experience in/of:

  • Leading global Payroll teams and processes
  • Creating and implementing a global payroll strategy in complex international environments
  • Working with global software solution providers for Payroll processing
  • Developing teams and individuals to deliver quality services and maximize the future potential of individuals
  • Stakeholder management and communications within complex organizations
  • Familiar with Risk and Issue management processes
  • Experienced in budget management
  • Good awareness of technical payroll related systems and working with technical teams
  • Facilitating business change, ensuring changes are successfully Embedded into daily operations

Qualifications:

  • Qualified in Payroll services eg Chartered Institute of Payroll Professionals (CIPP) or equivalent would be desirable, but is not a prerequisite

We are keen to move swiftly on this role, and look forward to receiving your application.

To apply for this Global Head of Payroll Operations permanent job, please click the button below and submit your latest CV.

Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.

Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

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