Events Supervisor

2 weeks ago


York, York City, United Kingdom York Cocoa Works Full time

About us


York Cocoa Works is an independent chocolate maker based in the heart of York, celebrating York's chocolate making heritage and working with unique cocoa origins from around the world to craft award-winning and innovative, fine chocolate.

We are a manufacturing, learning and visitor hub with growing online, wholesale and offsite event, training and innovation services


We are proud to be one of a small number of British chocolate makers crafting sustainable chocolate here in the UK.

We are delighted to welcome chocolate enthusiasts and professionals to join us from around the world to learn and engage with the chocolate making process.

York Cocoa Works is a busy chocolate visitor facility with activities running at weekends and peak holiday periods. A flexible approach is required to meet demands in holiday seasons and to respond constructively to demand fluctuations.

A love of chocolate is a must but specialist training will also be provided to support enthusiastic professionals.

Role Overview
We are looking for an Events Supervisor to work with the York Cocoa Works team. You will have supervisory responsibility for delivery of our education and event program. Delivering workshops, private parties, community events, corporate and educational activities both on and off-site.

Your primary focus will be the delivery of our daily activity program. You will lead the workshops, from the tasting tours, to the theory of chocolate making and the hands-on workshops.

Working Hours

About you
Ideally, you will have held a supervisory position in a similar environment or have previous teaching/training or delivery experience.

Full training will be given about our history and product, we are therefore looking for an enthusiastic individual with a can-do attitude who is willing to fully embrace and develop this role.

You must be confident when speaking to large groups.

You must be a flexible and enthusiastic team player and be able to organise and manage your own time and events diary and efficiently problem solve to keep activities to a full and busy schedule.


Required Skills and Attributes:

  • Excellent organisational skills, with the ability to manage multiple tasks and prioritise in a dynamic customer facing environment.
  • Able to effectively communicate with customers and the team.
  • Works well in busy environments.
  • Computer literate.
  • Able to use own initiative, with a flexible positive attitude bringing energy and enthusiasm to the role.
  • Selfmotivated with good interpersonal skills.
  • Excellent time management and ability to problem solve.
  • Motivated individual who works well as part of a team.
  • Passionate about chocolate and the promotion of independent food manufacturing businesses.
  • Experienced in delivering exceptional customer service in the food and drink sector.
  • Knowledge of food safety regulations and best practice.

Experience:

  • Experience communicating to groups of people
  • Essential
  • Hospitality / Event Experience
  • Preferred
  • Catering / Training Experience
  • Preferred

Good to know


We are a small, devoted and friendly team and we are looking for a like-minded individual to join us during an exciting period of development and growth.


We offer a competitive wage, an inclusive and supportive work environment, and the opportunity to work with a team of talented and dedicated professionals.

Creating traceable, sustainable and fairer chocolate products is at the heart of what we do. You will play a key role in the creating and delivery of our chocolate.

Benefits
- £12.50 per hour

  • Company pension (for eligible employees)
  • The opportunity to work for a passionate business with career opportunities
  • Private Healthcare package available after 3 months service
  • Staff discount 20%
  • Free Chocolate Workshop places for friends and family
  • Comprehensive training in speciality cocoa and chocolate standards
  • Sociable working hours, occasionally evenings
  • Free drinks during shifts
  • 28 days holiday per year

Job Types:
Full-time, Part-time, Permanent

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Onsite parking
  • Private medical insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

Work Location:
In person

Application deadline: 14/04/2024

Reference ID:
YCW100024
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