Secretary - Band 3

2 weeks ago

Cheltenham, Gloucestershire, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

Relevant secretarial experience is essential, requiring experience of unsupervised secretarial/administrative work in a busy office environment, word processing/typing and audio typing experience.


You will work as part of a committed supportive team, be able to deal confidently and professionally with colleagues and stakeholders maintaining confidentiality at all times.


You should have a friendly, positive, problem solving approach, be self-motivated, willing to learn and enjoy using your own initiative, within the remit of the post.

You will need to be an excellent team player with the ability to adapt to various tasks according to service needs.

As well as good verbal, written and numerical skills, you must be able to prioritise and organise your own workload well, and be able to work effectively and efficiently.


This post requires the post holder to be able to undertake all statutory and mandatory training and post holders must be able to undertake physical interventions.


To work closely within a multi-disciplinary team to provide administrative and secretarial support in accordance with the requirements of the service as led by the department staff.

To project the professional image of the business through demonstrating excellent customer care in all activities.

To adopt a constantly flexible approach to ensure that all individual and team objectives are completed efficiently and within given timescales.

To be responsible for a number of office systems including ordering stationery, petty cash, payment of invoices and fax/photocopier control.

To maintain confidentiality at all times.

We have in excess of 5000 staff working over 50 sites, providing a divers e range of services.

We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.


The annual NHS S taff S urvey gi ves our people the opportunity to tell us about their experience working at the Trust.

For the 2023 survey just over 2800 colleagues g ave us their views (58.5%).

It was great to see from the results that colleagues are saying that:
89.7% believe they are making a positive difference to patients/service users;
73.3% would recommend the organisation as a place to work;
82.4% agree that care of patients and service users is the organisations priority;
76.7% would be happy with the standard of care for a friend or relative


Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West.

However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

Communicating effectively with a wide range of people including colleagues, Managers and members of the public, ensuring at all times that a professional approach is presented
To be responsible for a number of office systems including ordering stationery, clinical supplies and the administration of petty cash
Using Patient Administration Systems, i.e. RIO, PAS, stock ordering systems etc.
Ensuring that all departmental spreadsheets and Information Systems are accurate and are kept up to date

Prioritise own workload, organising work to meet priorities and highlighting to appropriate colleagues when potential problems may occur
Keep all files, systems, and paperwork up to date in line with departmental procedures, highlighting any difficulties or potential issues to line manager
Ensure all paperwork is filed or shredded promptly and securely
Carrying out general administrative tasks for the department to agreed standards and timescales, e.g. photocopying, sending out correspondence and documents, etc
Actively participating in team meetings and discussions with colleagues and manager to make constructive suggestions as to how services could be improved within own work area, and implementing such changes with guidance from line manager
As far as possible within own role, ensure a professional, proactive service is provided to customers, including helping as far as possible with the absence of colleagues to deal with enquiries and avoid potential problems
Undertake other support functions as requested by the Manager
Acts in ways that support equality and value diversity.

Treat everyone with whom you come in contact, with dignity and respect & recognise and report behaviour that undermines equality and diversity.


SPECIFIC KEY RESPONSIBILITIES


To work flexibly as part of the administration team, ensuring deadlines are met and adequate cover is provided to include covering reception duties and ward secretaries within the Locality where applicable and deemed necessary.

To project the professional image of the Trust through demonstrating excellent customer care.
To arrange, attend and minute medical and department meetings.
To maintain staff annual leave and sickness records.

  • Medical Secretary, Histology, Band 3

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Our friendly Histology Clerical Hub team are looking for an enthusiastic and self-motivated individual to join our busy team of secretaries, MDTs and administrators, to assist with the day to day running of the Histology office.Key skills: Educated to GCSE grade C or above (or equivalent) in literacy and numeracy Knowledge of medical terminology desirable...

  • Medical Secretary, Band 3- Gastroenterology

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    This is an exciting opportunity to join a friendly and dynamic team within the Gastroenterology specialty. The job holder will become part of a comprehensive and efficient secretarial and typing service to the specialist team who maintain a focus on providing a quality service to patient's.Previous applicants need not apply.

  • P/t Medical Secretary, Band 3- Gynaecology

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    If you are looking for an exciting, varied and important role within the NHS and enjoy a challenge then the Obstetrics and Gynaecology Department wish to appoint an efficient, enthusiastic and committed individual to provide Medical Secretary Support within the Fertility Department.The post-holder will provide an efficient, confidential and professional...

  • Full Time Medical Secretary, Band 3- Haematology

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    We are seeking 2 x Full Time Medical Secretaries to join our busy Haematology team in Gloucestershire Hospitals Trust.If you are interested in working in a busy, hardworking but friendly team, then this role might be the one for youIdeally you will be familiar with secretarial and/or admin processes within the NHS, however full training will be given to...

  • Medical Secretary, Band 3- Breast Surgery

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Permanent position, 36.5 hours a weekMedical Secretary for the Breast Surgery Department. This job involves clinic typing, results tracking, the booking of surgeries for patients. Preparing notes for MDT.

  • Bank Relief Medical Secretary, Oncology, Band 3

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Bank Positions, Oncology Department3x Relief Medical Secretaries - are required to help support us during vacancy and holidays.We are an extremely busy yet friendly and supportive team within the Oncology Centre in Cheltenham General Hospital.This role supports the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust.

  • T&o Outpatients Supervisor, Band 3

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    The band 3 Outpatients Supervisor is to assist the band 4 Coordinator in ensuring the efficient and effective cover and utilisation for all Trauma and Elective clinics (including at the Acute and Community Hospital sites). To be responsible for making sure that all missing outcomes are completed to include both the pathway outcome and the outcome from the...

  • Medical Secretary

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom NISI Staffing Full time

    We are looking for Medical Secretary who will work for our client at Cheltenham. This is a temporary contract for 3 months Previous medical secretary experience critical Overall job descripton: Managing a waiting list of patients Updating patient records and deal with confidential information Sending samples for medical testing and record the results Typing...

  • Administration Assistant, Band 3- Histology

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Our Histology Clerical Hub are looking for an enthusiastic and self-motivated individual to join our busy team of administrators, secretaries and MDTs, to assist with the day to day running of the Histology office.

  • Medical Secretary/pa

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom PS LTD Full time

    Medical Secretary/PAFull time3-4 Month Temporary contract possible option to go permanent**Monday to Friday Office hours**PS Limited are looking for 2 skilled Medical Secretaries/ PA's for our client in Cheltenham to work closely with the consultants to aid the smooth running of clinics and diaries.Responsibilities: Answer and direct phone calls in a...

  • Medical Secretary, Band 3- Vascular

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Permanent position, 30 hours a weekAn opportunity has arisen for a motivated, well organised, committed individual happy to make decisions as this role involves working on their own.This role will be based in Gloucester Royal Hospital but may on occasion have to travel to Great Western Hospital in Swindon. The post is 30 hours a week over 5 days.

  • Therapy Support Worker, Band 4

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    We are delighted to be able to advertise this new opportunity for a Band 4 Therapy Support Worker to join our growing therapy team in our Acute Medical/Care Units. We are looking for a senior therapy support worker to deliver evidence based multi factorial assessment and intervention as part of the "front door" therapy team. The AMU/ACUC therapy team aims to...

  • T&o Outpatients Supervisor, Band 3

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    To support the Band 4 Supervisor Assist supervisor with on the job training for new staffSupport the clinic prep team wherever neededManage the team rota & annual leaveOrganise regular team meetingsEnsuring the preparation of patient medical notes for clinic attendances including, tracking and tracing of patient notes for all attendances are completed.Check...

  • Band 5 Community Nurse Gloucestershie

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Hunter AHP & Mental Health Full time

    Hunter Gatherer are supporting a great Community service in their search for a Band 5 Community Nurse in a Gloucestershire based service. The NHS trust prides itself on providing a range of services for all ages in the lancashire region they cover. To dothis they have a large workforce of the best healthcare individuals who work alongside the hospitals and...

  • Stroke Tia Co-ordinator, Band 4- Stroke

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    We are looking for an enthusiastic and personable Co-ordinator to join our friendly and supportive administrative team in Stroke / Care of the Elderly.This is an interesting and varied role, which involves regular interaction with doctors, patients and other care professionals. The role will largely be supporting the TIA Consultants and Doctors with patient...

  • Sister / Charge Nurse, Band 6- Care of the Elderly

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job summary Permanent, Band 6, Ryeworth , 23 hours a week In line with the recent ward establishment reviews Ryeworth, Care of the Elderly are pleased to welcome applications for a Band 6 sister/ charge nurse post. The successful candidate will be required to work closely with the Ward Manager, Modern Matron, Consultants, and Support Mentors and Ward...

  • Optometry Administrator, Band 3

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    We are looking for an individual with excellent organisational skills, a methodical approach and ability to pay close attention to detail. Experience in handling databases and basic ledger work is expected as is an understanding of patient confidentiality. We would like someone who is confident and comfortable working within a multidisciplinary team....

  • Corporate Governance Officer, Band 4

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    The Corporate Governance Officer will be expected to: Board of Directors and Committees/Council of Governors - Ensure the allocated Committees governance cycles are up-to-date and followed. - Draft the agendas for the allocated Committees for agreement with the relevant Chair, and, once approved, request papers. Distribute papers and upload to Admin Control...

  • Catering Assistant, Gms Band A

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Managed Services Full time

    Catering Assistant, GMS Band A (36 hours a week)A great opportunity has arisen to join our professional catering teams at Gloucestershire Hospitals. Each year, our hard working staff prepare, cook and serve over a million meals for patients, staff and visitors from our production kitchen.The role of the catering assistant is to ensure that patients, staff...

  • Colposcopy Administrator, Band 2

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Obstetrics and Gynaecology Department for an enthusiastic, self-motivated and organised person to join our Colposcopy team.The post-holder will provide an efficient, confidential and professional administration support to the colposcopy coordinators and the colposcopy clinicians. The role is part time (22.5...