Police Station Representatives

2 weeks ago

Middlesbrough, Middlesbrough, United Kingdom Watson Woodhouse & Macks Solicitors Full time

Watson Woodhouse & Macks Solicitors are national law firms, with Head Quarters based in Middlesbrough, serving clients throughout the UK and further afield in an array of legal areas.

With a history stretching back over 30 years, we have developed an outstanding reputation which has been recognised for our high-quality advice and first-class personal service.

We are a business that is passionate about empowering unrivalled industry talent and enabling them to pursue their ambitions. As a firm, we endeavour to develop our people whilst encouraging them to teach and coach one another.

As we continue to grow and become the law firm of choice in our regions, we believe it is crucial to retain our family culture driving our firms forward together.


Due to business expansion, we have implemented a Talent Team that is purely dedicated to our employees; it is their duty to source, retain and invest in our inhouse talent.


If this sounds like a vision you would like to be a part of and you meet the requirements of the role described, we'd be delighted to hear from you.

Are you a skilled legal professional looking to make a significant impact in the field of criminal law?


We are currently seeking dedicated individuals to join our team and provide invaluable criminal advice and casework services over the telephone to clients detained at the police station.

This role is an integral part of our Criminal Defence Direct advice service, focusing on Criminal Law.

Role Highlights -
-
Telephonic Legal Expertise: Provide clear and concise advice to police station detainees, ensuring they understand their rights and responsibilities.
-
Case Progression: Manage cases effectively, meeting commercial targets while upholding quality standards and procedures.
-
Collaborative Support: Work with supervisors and team leaders to deliver services according to contract specifications.
-
Efficient Case Management: Competently handle allocated work, recording advice accurately and progressing cases promptly.
-
Client-Centric Approach: Deliver professional, courteous, and empathetic client care during stressful times.
-
Confidentiality & Communication: Maintain secure information handling and communicate effectively with colleagues.
-
Continuous Learning: Stay updated through required training and maintain Police Station Accredited status.

Qualifications:

  • Legal qualification with strong knowledge of criminal would be advantageous but not essential.
  • Exceptional communication, time management, and problemsolving skills.
  • High ethical standards, professionalism, and respect for confidentiality.
Join us in providing impactful legal support through our Criminal Defence Direct service.

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