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Document Solutions Coordinator
1 week ago
Vacancy details:
Document Solutions Coordinator - Evenings:
Vacancy type
- Specialist
Level
- Junior
Business area
- Support
Duration
- Permanent
Hours
- 4pm10pm
Location
- Nottingham
Reference number
- DS2
Job title
- Document Solutions Coordinator
Team
- Legal Support Services
Vacancy owner
- Jonah Philpott
With offices in Birmingham, Cardiff, Dublin, Exeter, London, Manchester and Nottingham, we're a UK & I based law firm with an international reach
Our sectors include:
health; real estate and construction; education; energy and infrastructure; financial services; government; insurance; manufacturing and industrials; and retail, consumer and logistics.
We nurture talent at all levels and from every background and celebrate what makes people individuals.Law needs all voices to reflect the society it serves which is why all qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, gender, gender identity, sexual orientation, disability, social economic background or age.
We strive to create meaningful personal and professional development opportunities and offer flexible working in support of a good work-life balance.
What does the role actually involve?
- Assist in the allocation of workloads to team members
- Deputising in the absence of the Team Leader
- Ensure that the services consistently meet the requirements of our clients
- Continually promoting Business Operations' services across the firm, ensuring that the service is aligned to the business needs
- Ensuring the team are working to SLAs and achieving set targets
- Helping maintain development plans for all members of the team in relation to IT, information security and all of the equipment within the function.
- Printing/ reprographic services;
- Scanning services
- Electronic document creation and transmission
- Incoming and outgoing mail services
- Records management
What technical skills are required for someone to be successful and enjoy the role?
- Excellent IT skills with a minimum typing speed of 45wpm and good understanding and experience of using the following:
- MS Outlook, Word, Excel, PowerPoint
- Adobe
- Knowledge of Kofax Capture, MicroDicom, icompli, SeeUnity, Visual files, Fiery print driver, electronic fax systems, workflow ticketing, document management & case management systems would be an advantage
Person specification
Who would be a good fit for this role?
As part of the document solutions team, you would be expected to have the following skills and experience:
- Supervisory experience in a document production/ distribution environment
- Ability to adapt to change and understand the need to develop processes
- Working under pressure and being able to deal with a challenging yet rewarding environment
- Keen to help advise and educate clients to enable them to make life easier for the services the team provide
- Effective communicator with the ability to build and maintain relationships with clients & colleagues
- Good organisational skills, with the ability to multitask
- A proactive, professional and flexible approach to meet clients' needs
- Ability to work to tight deadlines in a calm and controlled manner and to be able to effectively manage business expectations
- Being flexible with working hours depending on the operational needs of the business
- Demonstrable experience of problemsolving, as well as building and development of relationships with clients and peer group
- Demonstrable experience of motivating teams & building team morale
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