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Support Worker
3 months ago
JOB TITLE:
Support Worker
ACCOUNTABLE TO:
Manager, Deputy Manager, Team Leaders
HOURS:
Full time - hours as required, which may involve evenings, weekends, sleep ins and night awake
AM Shift - 09:00 - 15:30
PM Sleep in - 15:00 - 23:00 (Sleep in 23:00 - 09:00)
LOCATION:
Main Base Location:
(identified at Interview Stage).
Birmingham / Oldbury area
May be required to work at other homes.
PURPOSE OF THE POST:
To provide advice, assistance, and support to young people. To attend to their practical, physical, and emotional needs.
To act as an appropriate role model and to work closely with them to enable them to address their difficulties and achieve their optimum potential.
To deliver a highly effective 24-hour wrap around Support Service for young people aged 16 years and up to 18 years+ (and including those with a disability up to the age of 21 years) which meets the National Minimum Standards.
To ensure that all aspects of support of the young people are met to promote their welfare, whilst working in partnership with their families and other professionals.
To provide experience and expertise in working with young people and families and to effectively support the manager and staff team.
To enable Young People to have maximum control over all aspects of their daily life and to ensure they are supported to develop their abilities in line with their Pathway Plans and risk assessment.
To comply with Greater Horizons Policies and Procedures.MAIN DUTIES
- To support and engage young people to achieve optimal outcomes, including preparation for adult life programme, appointments, meetings.
- To support the effective delivery of Greater Horizons Service Aims.
- To develop productive working relationships with colleagues, other agencies and members of the public.
- To work closely with the team leaders and senior management to ensure the running of the home is to a high standard and meeting the Quality Standards.
- To contribute to the development of young people through the provision of a nurturing homely environment and being a committed and consistent adult role model.
- To be assigned as a key worker or cokeyworker and provide a high standard of support throughout.
- To provide young people support in cooking, cleaning, washing, shopping, and budgeting.
- To ensure that ILA / petty cash receipts are retained for financial auditing records.
- To support young people in attending Education, Employment and Training.
- To understand / read / update risk assessments and pathway plans
- To ensure that that all logbooks, communication books, Health and Safety records and daily records are updated and maintained to a standard as required.
- To ensure that all accidents (including young people, employee and third parties) are recorded immediately using the correct forms and notification procedures.
- To participate in staff handovers before commencing or leaving a shift.
- Induct Young People on admission, explaining house rules and welcome pack etc.
- Continually assess Young People's needs and work with fellow colleagues and the Home's Manager to revise support plans in line with Young Person's changing needs and abilities.
- Provide a positive, welcoming, and stimulating environment for Young People, leading by example in encouraging them to carry out day to day duties.
- Be a point of contact for Young People to feel able to discuss ideas and keep them updated on actions and act on their behalf when appropriate.
- Promote, acknowledge, and respect the privacy, dignity, diversity, rights, and responsibilities of Young People to enable them to meet their goals and aspirations and to build and maintain their selfworth and individuality.
- Identify development areas in Young People to enable their independence and be innovative in coming up with methods to support these.
- Respect and enforce professional boundaries and communicate professionally with Young People, colleagues, professionals, and agencies.
- Ensure general upkeep of the house is to a high standard and to report maintenance issues, and gas / electric pay as you go meters always have sufficient credit.
- Manage the accommodation, ensuring that health and safety requirements are always met.
- Provide weekly reports.
- Respond to informal complaints made by or on behalf of Young People.
- Liaise with professionals / carers as necessary and attend professional meetings as required.
- Attend all staff meetings, training courses, supervisions.
- Identify and request relevant training and development through supervisions.
- Cover any gaps on shift or provide a second person on duty, until relief staff can be secured.
- Ensure staff room privacy is protected and not allow Young People into the staff room for any reason.
- Contribute to the development of teams and individuals to enhance their skills, experience, and knowledge. Develop one's own knowledge, practice, resources, and style of leadership which ensures open and
