Spa Administrative Assistant

2 weeks ago


Nottingham, Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

As part of the Admin & Clerical team the post holder will support an effective Single Point of Access (SPA) Service for the community services provided by CHP to GPs, acute hospitals, CHP colleagues and other colleagues in the health and social care community.


  • To work in partnership with the children's community service teams to ensure referral pathways are followed, communicating with education, health and social care, statutory and voluntary organisations.
  • To deal with queries, take detailed messages and respond to them or refer them to the relevant member of the multi disciplinary team in a timely manner as defined in the agreed referral management protocols.
  • To facilitate effective communication and liaison across professional organisational boundaries.
  • To maintain the archiving process for medical records.
  • To input and maintain databases of key data ie EHCP reports.
  • To maintain both electronic and manual filing systems.
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day.

We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire.

Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.


As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire.

We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.


Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.


We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network.

Health and Wellbeing Champions Network and Menopause Champions.

We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you

TeamNottsHC

  • To work in partnership with the children's community service teams to ensure referral pathways are followed, communicating with education, health and social care, statutory and voluntary organisations.
  • To deal with queries, take detailed messages and respond to them or refer them to the relevant member of the multi disciplinary team in a timely manner as defined in the agreed referral management protocols.
  • To provide a high quality administrative service to locality teams.
  • To facilitate effective communication and liaison across professional organisational boundaries.
  • To support clinicians in collating information for audit purposes.
  • To maintain the archiving process for medical records.
  • To input and maintain databases of key data ie EHCP reports.
  • To maintain both electronic and manual filing systems.

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