Home Support Team Member

2 weeks ago

Blandford Forum, Dorset, United Kingdom Age UK North, South & West Dorset Full time

Home Support Team Memeber

Title:
Home Support Team Member

Location:
Blandford and surrounding areas

Hours:
Zero

Contract Type:
Permanent, Zero Hours

Salary:
Band A Level 1 - (£10.26) per hour

Advertised:
Internally, Externally


If you're looking for a role where you can walk out of the door knowing you've made a positive difference to someone's day then this is the role for you.


Age UK North, South & West Dorset (NSWD) is a local, independent charity that enables older people to make the very best of their lives and works to create a society that truly values, supports, and welcomes them.

We believe that Dorset is a great place for older people, where they can thrive; feel valued and can live with dignity and choice.

Our incredible home support team provide much-needed assistance, and social interaction. It's not just cleaning and shopping, it's cleaning someone's place in the way they would clean it themselves if they could and remembering which sort of scones someone loved last time at the shop
- even if they've forgotten themselves.

It's making a cup of tea just how they told you they like it, and breaking off from mopping the floor to help someone with hearing difficulties negotiate a tricky switchboard menu on the phone so they can pay a bill they've been worried about.

It's dusting while chatting, and sensing when to have a laugh and when to just get on quietly.


Following the pandemic, we have seen an increase in demand for our home support service, not only for the extra pair of hands around the house but the need for interaction with others to strengthen emotional connections and provide a sense of belonging to a community.

Many of our clients have not left their homes for some time through the pandemic and have lost the confidence or physical ability to re-join society or manage the day to day tasks such as shopping.


We need to grow our Home Support Team, so that we can continue to help those who really need it.

Duties vary and are led by the client, but can include:
General domestic chores such as cleaning, stripping beds, or hoovering.
Light gardening, such as pruning and weeding
Shopping and running errands
Laundry and ironing using the clients' machines and equipment

Providing clients with social visits to ensure they are not socially isolated, and ensure their well-being on behalf of family members who may not live locally.

Taking clients to appointments or to social groups.
Our Team do not provide any personal care, and they do not work weekends, evenings, or bank holidays.


We carefully match our team members to our clients, and you'll be visiting the same client(s) each time to ensure continuity.

You must be willing to travel between sites and therefore having a driving licence and your own vehicle is essential for this role.

Finally, at Age UK NSWD our focus isn't only on the well-being of our clients, but that of our colleagues.

We pride ourselves in having a culture, policies and procedures that set high expectations, whilst providing a stimulating and rewarding environment for all of our team members.

We will entrust, empower, and encourage you. We will listen to you and deliver against what you would expect to feel working in our organisation.

You'll be joining an incredible team and be given the full support of your colleagues, your line manager and the wider organisation.

We offer great conditions, and our team members are also eligible for annual pay reviews.

CVs will be considered.
- (Advert closing date: 17th March note, the advert may be closed early should sufficient applicants apply)_

Job Type:
Permanent

Salary:
£10.26 per hour

Schedule:

  • Monday to Friday

Application question(s):

  • Do you have access to reliable transport (car)?

Licence/Certification:

  • Driving Licence (required)

Work Location:
On the road

Application deadline: 17/03/2023

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