Systems Lead

2 weeks ago


Solihull, Solihull, United Kingdom LINNAEUS VETERINARY LIMITED Full time

Location:

First Floor, Friars Gate, 1011 Stratford Rd, Shirley, Solihull

Hours:
Full time

Roles and Responsibilities

  • Implement a framework to support system projects to accurately capture Stakeholder requirements, including user stories, process mapping and technical requirements
  • Meet with and manage suppliers & 3rd party vendors to understand project proposals and ensure offerings meet requirements
  • Deputise for the Application Services Manager in meetings or on site to progress Application initiatives supporting escalations, resource allocations and decision making
  • Identify resources and skill requirements to support system activities
  • Oversee implementation of new systems reporting on workstreams to ensure successful delivery; areas such as Data migration, Integrations, maintenance, support provision & risks
  • Define and document test processes & requirements to support technical delivery and validation of solutions as part of the project lifecycle and continuous improvement
  • Supervise testing resources to ensure compliance with process, defects and risks are being raised
  • Work with IT Architecture to create System Integration Maps, and Data flow
  • Work closely with technical teams at all levels (internal and external) to deliver System projects to ensure technical compatibility of the solutions and that requirements are being met
  • Implement and produce reporting to show key activities and status across BAU & Delivery
  • Support & coordinate system upgrade and large maintenance activities; ensuring SOP are followed and stakeholders are updated
  • Ensure that Service Transition processes are being adhered to for System activities and that appropriate support material is available for teams and users through the format of training, FAQs, process documentation and flows
  • Support Continuous Service Improvement through collaboration with the IT Applications Team and Linnaeus Associates, identifying opportunities and managing on the backlog

Benefits

  • 5 weeks holiday plus bank holidays and Birthday Leave
  • Career progression opportunities
  • Staff discount schemes
  • Life Assurance
  • Enhanced sickness pay
  • Enhanced equal family leave
  • Ecar salary sacrifice scheme
  • Employer contribution pension scheme
  • Wellness program including:
  • Employee assistance program
  • Eyecare voucher scheme
  • Free annual Flu jab
  • Cycle to work scheme
  • Recruitment referral reward scheme
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates.

We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.


Linnaeus is an equal opportunity employer and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.


About us


Linnaeus Group is a vibrant, forward-thinking partnership of highly respected veterinary practices across the UK, comprising some of the best clinicians in the profession.

It is also part of the international Mars Veterinary Health Group.

Part of an amazing global family

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets.

We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

The future of the veterinary world is at the heart of everything we do.

We are all individual but two important things bring us together:
a commitment to excellence and our passion to make
A BETTER WORLD FOR PETS.


Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives.

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets.


Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.


Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.



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