Customer Service Advisor

7 days ago


Glasgow, Glasgow City, United Kingdom Brightwork Full time

Brightwork are currently supporting one of our well known clients with the recruitment of Customer Service Advisors to join their busy customer service team on an ongoing temporary basis.

The successful candidates will be joining the client during a peak period You will provide excellent customer service, support candidates through their application processes and keep in constant communication with them. The successful candidate must be enthusiastic and have a can-do attitude

Duties will include:

- Processing applications coming into their busy team and handling correspondence
- Handling incoming and outgoing telephone calls
- Working to both individual and department targets ensuring all service levels are met
- Assisting with other departments across the business when required

The ideal candidate must have:

- Good experience working within a customer service role, be confident speaking with customers over the telephone and handling customer enquiries
- Excellent written and verbal communication skills
- Good IT skills and confident working with MS office packages

This role is a great opportunity to work with a great organisation with the opportunity to develop your customer service and communication skills.

Brightwork are operating as an employment business for this role.



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