Travel Customer Liaison Executive
2 weeks ago
Up to £25,000 plus excellent benefits
Contract length
Permanent, Full time
Locations
Chester
We have a brand new and fantastic opportunity for a customer relations professional to join the growing team of leading travel organisation, based near Chester. Our client are looking for a dynamic and articulate professional who is passionate about delivering a great customer experience who places the customer at the heart of everything they do. You'll use your exceptional communication skills and written skills with customers to resolve queries effectively whilst providing outstanding customer service, building a strong rapport for future repeat business. Our client are looking for a dynamic and articulate professional who is passionate about delivering a great customer experience who places the customer at the heart of everything they do. You'll use your exceptional communication skills and written skills with customers to resolve queries effectively whilst providing outstanding customer service, building a strong rapport for future repeat business.
Role of Travel Customer Liaison Executive:
- Managing customer complaints and queries across several internal and external communication channels
- Prioritise and action own workload to meet internal and external deadlines
- Responding promptly to customer enquiries both verbally and in writing, whilst being concise and accurate
- Maintaining a positive, empathetic, and professional attitude toward customers
- Maintaining records of customer interactions, comments, and complaints
- Provide feedback on the efficiency of the customer relations process and highlight any issues to ensure standards are maintained and adjustments made to processes if required.
Skills required for the role:
- Previous customer relations /customer service experience, ideally gained within the travel sector
- Exceptional attention to detail and accuracy as well as a good level of grammatical accuracy.
- Excellent communication skills both written and verbal.
- Experience working with customers in a dispute resolution situation.
- Ability to organise, prioritise and manage own workload efficiently to tight deadlines
- Excellent team player with the ability to work independently
- A flexible and adaptable approach to work
-
Customer Care Executive
2 weeks ago
Chester, Cheshire, United Kingdom Travel Trade Recruitment Full timeCustomer Care Executive required for a well-established, independent travel company who have been providing travel services & dream holidays for over 13 years.Are you are looking to step away from sales? Then this could be the role for you My client is looking to recruit an enthusiastic and highly motivated Customer Care Executive, to join their office-based...
-
Customer Resolution Executive
2 weeks ago
Chester, Cheshire, United Kingdom Travel Trade Recruitment Full timeLove customer service? Love working in travel? My client are an award winning tour operator who is looking for a Land Operations Executive They are looking for a dynamic professional who is passionate about customer service and enjoys working in a fast-paced environment where hard work is rewarded. You will use your exceptional communication skills and...
-
Product Executive Travel Industry
2 weeks ago
Chester, Cheshire, United Kingdom Travel Trade Recruitment Full timeA brilliant opportunity has risen for a Product Executive to work within the luxury travel market for a great, well-established company in Cheshire. If you have a background in tour operations, with outstanding destination knowledge and a passion for allluxurious products then this is the new role for you. This really is a rare opportunity to join the...
-
Travel Consultant
2 weeks ago
Chester, Cheshire, United Kingdom Travel Trade Recruitment Full timeCalling all Aisa specialist Travel Super Sellers Are you money motivated, possessing the type of sales techniques that can seal a sale at every opportunity? Have you previously worked in a sales environment and consistently smashed your targets? Then look no further This is a fantastic sales role where you will earn a great basic salary together with...
-
Travel Consultant
2 weeks ago
Chester, Cheshire, United Kingdom Travel Trade Recruitment Full timeCalling all Aisa specialist Travel Super Sellers Are you money motivated, possessing the type of sales techniques that can seal a sale at every opportunity? Have you previously worked in a sales environment and consistently smashed your targets? Then look no further This is a fantastic sales role where you will earn a great basic salary together with...
-
Travel Consultant
2 weeks ago
Chester, Cheshire, United Kingdom C&M Executive Recruitment Full timeTravel ConsultantTravel Consultant - Role & Responsibilities:Deal with customer enquiries face to face and over the phone, providing an exceptional customer focused and personalised service Provide customers with detailed product and destination guidance, matching their requirements to the appropriate holiday Use your exceptional sales techniques to convert...
-
Product Executive
2 weeks ago
Chester, Cheshire, United Kingdom Gecko Travel Recruitment Full timeGecko Travel Recruitment are thrilled to be working with this wonderful travel business in Cheshire who are recruiting a Product Executive to join their team on a permanent basis.As Product Executive you will reporting into the Head of Product and be responsible for the development and management of their luxury travel program, this will involve contract...
-
Travel Consultant
2 weeks ago
Chester, Cheshire, United Kingdom C&M Executive Recruitment Full timeVilla Travel Consultant required for Luxury travel company based in Cheshire. As a Travel consultant here you will specialise in selling the companies high end villas, tailormaking holidays for affluent clientele. Salary £25,000 plus commission.Villa Travel Consultant Responsibilities: Maintain detailed knowledge of Villas on the company's portfolio Provide...
-
Product Executive
2 weeks ago
Chester, Cheshire, United Kingdom Gecko Travel Recruitment Full timeGecko Travel Recruitment are thrilled to be working with this wonderful travel business in Cheshire who are recruiting a Product Executive to join their team on a permanent basis. As Product Executive you will reporting into the Head of Product and be responsible for the development and management of their luxury travel program, this will involve contract...
-
Product Executive
2 weeks ago
Chester, Cheshire, United Kingdom Gecko Travel Recruitment Full timeGecko Travel Recruitment are thrilled to be working with this wonderful travel business in Cheshire who are recruiting a Product Executive to join their team on a permanent basis.For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.As Product Executive you will reporting into the Head of Product...
-
Customer Service Executive
2 weeks ago
Chester, Cheshire, United Kingdom Destination2 Full timeWe are seeking enthusiastic and highly motivated Customer Service Executives to join our successful team in our Ellesmere Port Office, Chester.Who we are:Destination2 Ltd and HolidayGems Ltd are part of Travcorp Holdings Ltd and are two of the most innovative and progressive online tour operators in the UK, selling holidays nationwide to a variety of long...
-
Onboarding Liaison Officer
2 weeks ago
Chester, Cheshire, United Kingdom Charterhouse Recruitment Services Full timeONBOARDING LIAISON OFFICERWe are delighted to again be working with our client based in Chester who are looking to expand their team with an Onboarding & Legal Liaison Officer. Our client is a unique and growing business within the financial services sector, and they have ambitiousgrowth plans for 2023 so the successful person will be given plenty of...
-
Sales Executive
2 weeks ago
Chester, Cheshire, United Kingdom Kairos Recruitment Group Full timeJob Title: Sales Executive Location: hybrid with travel - to cover UK & Ireland Hours: Mon - Fri Salary: competitive DOE Holidays & benefits: 33 days annual leave/ performance bonuses/ company car/ pension About my Client: A family-owned company specializing in premium quality flexible films, they've established their position as a market leader in the UK...
-
Luxury Travel Consultants
2 weeks ago
Chester, Cheshire, United Kingdom Elegant Resorts Full timeOverview and what we offer Chester Office Refer a friend for £1000 bonus which is unlimited Extra earning potential with Incentive Scheme Fam Trips Generous holiday entitlement Hotel and airline discounts Discounts on sporting events and tickets Exclusive discounts for mobile phone providers, designers, retailers, days out, gym memberships and much...
-
Travel Administrator
2 weeks ago
Chester, Cheshire, United Kingdom Succeed Recruitment Solutions Full timeSalary and benefitsUp to £23,000 plus excellent benefitsContract lengthPermanent, Full timeLocationsCheshireThis is a varied and interesting role, covering two brands and will involve checking supplier & client invoices, booking extra services for clients and checking tickets and final documentation. It will suit a highly organised individual with a keen...
-
Land Operations Executive
2 weeks ago
Chester, Cheshire, United Kingdom Succeed Recruitment Solutions Full time £23,000We have an exciting opportunity for those with customer service experience gained within the travel sector, to join a leading, online Tour Operator based in Chester as a Land Operations Executive. Successful candidates will use their exceptional communication skills and personal service to build rapport with customers to resolve in-resort queries...
-
Apprentice Travel Consultant
2 weeks ago
Chester, Cheshire, United Kingdom Sporting Events global Ltd Full timeJoin a long established Sports Tour operator and retail Travel AgentWe are a well-recognised brand in the United Kingdom in the Sports Travel sector with a name connected to one of the leading high-street brandsWhat you'll be doingAs a trainee travel agent this is the perfect opportunity to launch your career in customer service, and sales sector and to...
-
Marketing Executive
7 days ago
Chester, UK, Cheshire, United Kingdom Elevation Recruitment Group Full timeRole: Marketing Executive – ChesterSalary: up to £34K per annum DOEBenefits:Hybrid and flexible working25 days holidays + stats + health and wellbeing day + birthday off4% pensionCharity daysElevation Recruitment Group - Marketing Division are excited to be exclusively working with a global automotive company.My client operates around their customers’...
-
Customer Relations Executive Hybrid
2 weeks ago
Chester, Cheshire, United Kingdom Reed Business Support Full timeCustomer & Owner Relations Specialist - Chester/Hybrid - £21,000 basic/£23,400 OTEAre you an experienced call centre professional who puts the customer at the heart of everything you do?Do not miss this is a fantastic opportunity to join one of the Sunday Times Top 100 companies to work for in the UK, at their prestigious Head Office in Chester city...
-
Executive Assistant
2 weeks ago
Chester, Cheshire, United Kingdom Digital Waffle Full timeExecutive Assistant:Job details: Posted 02 February 202 Salary £ £30000 per annum LocationChester Job type Permanent Discipline Infrastructure ReferenceHB24 Contact NameHolly BlaylockJob description:Job Title: Executive AssistantLocation: ChesterSalary: Up to £30,000 per annumKey Responsibilities: Manage and maintain executives' schedules, appointments,...