Application Support Analyst

2 weeks ago


Glasgow, Glasgow City, United Kingdom 00139 LEIDOS INNOVATIONS UK LTD. Full time
Application Support Analyst

The ideal candidate will showcase strong experience in Application Support and broad knowledge of various technologies like Microsoft Azure Cloud Platform, Visual Studio/C#, Power Platform, SharePoint, and SQL Server.

  • Have a solid understanding of cloud platforms like AWS and Azure
  • Possess comprehensive knowledge of Microsoft Stack technologies including MS SQL, Visual Studio/C#, Dynamics 365/Power Platform, and SharePoint
  • Demonstrate exceptional problem-solving skills and take charge of resolving complex incidents effectively
  • Exhibit strong communication skills
  • Experience in creating and maintaining technical documentation to high standards
  • Worked within ITIL framework, particularly in change control processes

The role involves handling Operational support tasks and providing on-call support as necessary. The successful candidate will evolve into a technical expert and process owner within the Operations Support team, enhancing service quality and value. Responsibilities include contributing to technical documentation, maintaining service operations, and ensuring compliance with customer KPIs and SLAs.

Who are we looking for?

We seek a candidate passionate about Application Support, preferably with a background in Operational Support services. The individual must be self-driven, capable of working independently to meet daily objectives with a significant impact on operational outcomes. Effective communication, direct engagement with customers and colleagues, and a systematic approach to technical challenges are essential qualities.

Original Posting Date:

While the job requisition timeframe may change, we anticipate this position to be open for at least 3 days. The closing date is expected to be at least 3 days after the original posting date.

Pay Range:

The pay range for this role at Leidos serves as a general reference and not a definite salary guarantee. Various factors influence the final offer, including job responsibilities, education, experience, and market data alignment.



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