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Customer Care Advisor
4 months ago
Are you a customer service superstar? Are you looking for a rewarding career in a fast-paced environment? Look no further
Customer Care Advisor | Birmingham City Centre
Our client is expanding their Customer Care Team and is seeking talented individuals who are passionate about delivering exceptional service to customers.
Job Details:
- 35 hours per week
- Hybrid work arrangement once trained
Key Responsibilities:
- Manage customer accounts and provide assistance
- Troubleshoot and resolve issues over the phone
- Demonstrate empathetic and excellent communication skills
- Shift Rotations:
- Monday to Friday
- 8:00 am to 4:00 pm
- 9:00 am to 5:00 pm
- 10:00 am to 6:00 pm
- 12:00 pm to 8:00 pm
- One week of late shift (can be worked from home)
Benefits:
- Opportunity to secure permanent contracts
- Exciting career prospects with a FTSE 100 Company
- Supportive and collaborative work environment
Skills Required:
- Strong troubleshooting skills
- Empathetic with excellent listening skills
- Exceptional written and oral communication skills
- Ability to work independently and in a teamoriented environment
CustomerCare #JobOpportunity #CustomerService #BirminghamCityCentre #JoinOurTeam
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.