Contract Support Team Leader

2 weeks ago


Hull, Kingston upon Hull, United Kingdom eTalent Full time £12 - £14
Are you a caring, empathetic individual, working within Social Services, the Care, or Healthcare sector, but frustrated in your current role because you want to help your clients or patients, but you are unable to help as much as you want, because of unrealistic workloads and blockages by your managers?


Our client is a locally based, well established charity that works with individuals and families to provide support, guidance and education to those affected by ABI.

As a charity founded by a brain injury survivor, they have a real understanding of the daily, lifelong challenges faced during recovery.


As a coordinator and deliverer of services to their service users and their families, this is a special project funded for 12 months, initially at 30 hours a week, but the expectation is that it will continue after that.

There is a good deal of time flexibility but also certain commitment to various specific events and session times.

Knowledge of data protection principles and information governance
Ability to communicate effectively, verbally and in writing
Computer literate, with the ability to record data on various platforms and use this information to compile reports etc. to meet monitoring requirements
Employ an empathic non-judgemental attitude toward service users
Full UK Driving licence

Experience of working with people who have additional support needs along with their family members
Experience of organising and delivering both group and 1:1 support, guidance, education sessions
Experience of devising, delivering, and monitoring health-related personalised support plans

Experience of supporting people affected by ABI

To organise, facilitate and deliver a range of support interventions for family members of people affected by Acquired Brain Injury (ABI) both in groups and 1:1.

To organise, facilitate and deliver a range of support interventions for people affected by Acquired Brain Injury (ABI) both in groups and 1:1.

To respond to telephone and drop-in queries offering advice, information, and support. Dealing with queries associated with service users' personal development, care, and wider health needs.
To devise, support and monitor service user Personalised Support Plans in line with charity processes and procedures.

Salary and benefits package:
£Initially this is a funded 12-month fixed-term contract, however, it is the intention to continue after this

**Working in a work/life balance-oriented workplace
Training & CPD opportunities

If you want to join a well-established, locally run, Charity Service and be a catalyst for their future growth, then this is the job for you.


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