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Front of The House

3 months ago

Milton Keynes, Milton Keynes, United Kingdom DiSRUPT Full time £27,000

DiSRUPT Agency are partnering with a luxury brand offering stunning commercial spaces for companies to work and enjoy themselves, they host company events, networking opportunities and a high-end location to socialise and work remotely.

In this role you are responsible for all members and guests first (and last) experience of the building. Manage all internal and external/commercial meeting room bookings, ensuring you work
closely with SCM on commercial event bookings
Help the Community Manager maintain members portal and encourage member usage of member app and any other associate technology to increase member engagement
Responsible for ordering supplies and incidental for socials and external events
Replenishment of stock ordering (with CM) i.e., stock for honesty bar
Responsible for uploading all orders and receipts to 'xero' liaising with finance department when needed
Monitoring Front Desk email account
Respond to all enquiries via email/phone/in person (from members and external parties).
Alert management team to any contracted works in the building
Monitor building standards, coordinate building issues and report or escalate any operational issues
Demonstrable customer facing/service (ideally with front desk/reception) experience

Prior experience of having worked in the co working, events, luxury retail and hospitality (including boutique hotel) and /or members club sectors.

Microsoft Office suite
Use and maintenance of a CRM e.g. Office RnD and Hub Spot
Fluent and written spoken English
25 days annual leave plus bank holidays
~ Perks you choose through Lumina - from the Cycle to Work Scheme and gym membership, to medicash and additional pension contributions
~ Unlimited free coffee, tea and fresh fruit, plus a monthly lunch for the team in each site.
~ Every employee receives a hard copy of our book, plus training on how to talk about it's contents from author, Richard Johnson
~ Annual all-company meet-ups, and bi-annual regional meet-ups, as well as site-specific events and socials
~ Our client cultivates a culture of action and look for passionate, kind, and collaborative people to join their ship.