Gin School and Tour Guide

2 weeks ago

Wadebridge, Cornwall, United Kingdom Tarquins Gin Full time

Customer Experience Host

  • Location_: Wadebridge, Padstow, Cornwall.
  • Position_: Temporary, Part-Time.

We have a new opportunity for a confident, friendly, and engaging Customer Experience Host to take on responsibility for delivering a range of experiences to Tarquin's Gin fans at our Distillery and Gin School, Padstow.


This is an opportunity to join our team and take responsibility for a key part of our fast-growing, award-winning, family-run distillery.

You will work alongside our Customer Experience team and be an integral part of building a strong presence in this iconic Cornish location.


We are looking for a reliable, enthusiastic, and organised person who has a passion for customer service, craft spirits and Cornwall.

Although initially a part time role there is likely to be scope to increase hours to a full-time equivalent position within the company.


What you'll be doing
This will be a varied role that comes with a great deal of responsibility.

Duties will include but are not limited to:

  • Hosting 'Tours' & '_Gin Schools_' as well as tasting events for consumers
    and trade
  • Supporting events with
    retail of spirits and merchandise through our retail team on site
  • Reporting to, and working alongside the Customer Experiences team to hit key targets
  • Regular maintenance of equipment, daily cleaning, and stock management of consumables e.g. botanicals
  • Providing an
    enjoyable and safe environment for employees and customers

What you'll get

  • 25 holidays + 8 Bank Holiday's (prorata for part time)
  • Day off for Bday: Birthday Day off with pay, in addition to your Annual Holidays allowance
  • The Company operates a scheme of fully paid sickness absence for up to 5 working days per year
  • Employee Assistance Program: Free 24hour Confidential helpline to support you though any of life's issues or problems.
  • Ongoing training and development
  • Staff socials
  • Flexible working
  • Family Friendly Policies
  • Pension Scheme
  • The Staff Discount code for online & onsite purchases
  • Company partners' discounts
  • Black Friday Staff Sale
  • Free Distillery Tours for employee +1 during weekday
  • Discounted Gin Schools for staff +
  • As per Company Policy

What you'll need to have

  • Confident presentation and public speaking skills
  • Driving licence
  • Availability to regularly work weekends and potentially evenings

What you might have

  • Retail experience
  • Hospitality experience
  • Personal Licence Holder

How to apply

  • Salary _ competitive

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