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Administrative Assistant
3 months ago
This is an exciting opportunity to join an established IAPT service as an Administrative Assistant for the Louth LTT Team.
We are looking for an organised, flexible, efficient team player to join our busy mental health talking therapies service.The successful applicant will be based at Windsor House, Louth, supporting service delivery, working Mon
- Friday. Duties include reception cover, booking patient's appointments, inputting data, and other general office tasks. The service will provide regular supervision and training to support this.
You will require excellent communication, organisational and IT skills as well as having an exemplary telephone manner, with the initiative to work on your own at times.
Lincolnshire Talking Therapies is a successful IAPT service that provides a stepped care model for the treatment of people with mild to moderate common mental health problems including anxiety and depression in line with NICE guidelines.
CLOSING DATE:
INTERVIEWS DATE:
To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers
Support the provision of a flexible 7-day-a-week service
Duties provided within defined time standards
Compliance with appropriate legislation and LPFT policies
Feedback from colleagues and other stakeholders
Compliance with CQC standards
Accurate and appropriate information is recorded appropriately using the Trust's information systems
Productivity targets are met
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire.
Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England.
In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive.
We're really proud of thisWe offer options for flexible working and provide a wide range of training and promotion opportunities in all professions.
We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Gathering appropriate information from a variety of sources to input accurately onto a database.Process referral on to the IAPTus system.
Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality
Collecting minimum data set information for patients prior to commencing treatment.
Assist in scheduling of appointments and diary management as appropriate using IAPTus to schedule assessment and treatment appointments.
Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage.
Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act and other relevant national and local guidance.
