Current jobs related to Floor Host - London, Greater London - Rapport Guest Services

  • Floor Host Assistant

    6 days ago

    London, Greater London, United Kingdom The Botree Full time

    Assistant Floor Host Opportunity at The BotreeWe are thrilled to announce an exciting opportunity for an Assistant Floor Host to join our team at The Botree luxury hotel.As an Assistant Floor Host, you will play a vital role in providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Your key responsibilities will...

  • Floor Host Assistant

    5 days ago

    London, Greater London, United Kingdom The Botree Full time

    Assistant Floor Host Opportunity at The BotreeWe are thrilled to announce an exciting opportunity for an Assistant Floor Host to join our team at The Botree luxury hotel.As an Assistant Floor Host, you will play a vital role in providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Your key responsibilities will...

  • Floor Host

    2 weeks ago

    London, Greater London, United Kingdom Barrio Full time

    About UsAt Barrio, we're passionate about creating unforgettable experiences for our guests. Our bars are vibrant, lively, and full of energy, with a unique blend of Latin attitude and London charm.Job SummaryWe're seeking a skilled and charismatic Floor Host to join our team. As a key member of our service team, you'll be responsible for delivering...

  • Floor Host

    2 weeks ago

    London, Greater London, United Kingdom Barrio Full time

    About UsAt Barrio, we're passionate about creating unforgettable experiences for our guests. Our bars are vibrant, lively, and full of energy, with a unique blend of Latin attitude and London charm.Job SummaryWe're seeking a skilled and charismatic Floor Host to join our team. As a key member of our service team, you'll be responsible for delivering...

  • Floor Host

    1 week ago

    London, Greater London, United Kingdom Barrio Full time

    About UsAt Barrio, we're passionate about creating unforgettable experiences for our guests. Our bars are vibrant, lively, and full of energy, with a unique blend of Latin attitude and London charm.Job SummaryWe're seeking a skilled and charismatic Floor Host to join our team. As a key member of our service team, you'll be responsible for delivering...

  • Floor Host

    1 week ago

    London, Greater London, United Kingdom Barrio Full time

    About UsAt Barrio, we're passionate about creating unforgettable experiences for our guests. Our bars are vibrant, lively, and full of energy, with a unique blend of Latin attitude and London charm.Job SummaryWe're seeking a skilled and charismatic Floor Host to join our team. As a key member of our service team, you'll be responsible for delivering...

  • Floor Host

    5 days ago

    London, Greater London, United Kingdom Tonight Josephine Full time

    About Tonight JosephineWe are an award-winning operator in the late-night bar scene, with a portfolio of bars and venues across the UK. Our mission is to create great nights and days out for everyone, and we're committed to delivering exceptional customer experiences.Job SummaryWe're seeking a skilled and friendly Floor Host to join our team at Tonight...

  • Floor Host

    5 days ago

    London, Greater London, United Kingdom Tonight Josephine Full time

    About Tonight JosephineWe are an award-winning operator in the late-night bar scene, with a portfolio of bars and venues across the UK. Our mission is to create great nights and days out for everyone, and we're committed to delivering exceptional customer experiences.Job SummaryWe're seeking a skilled and friendly Floor Host to join our team at Tonight...

  • Floor Host

    3 days ago

    London, Greater London, United Kingdom Tonight Josephine Full time

    About Tonight JosephineWe are an award-winning operator in the late-night bar scene, with a portfolio of bars and venues across the UK. Our mission is to create great nights and days out for everyone, and we're committed to delivering exceptional customer experiences.Job SummaryWe're seeking a skilled and friendly Floor Host to join our team at Tonight...

  • Floor Host

    3 days ago

    London, Greater London, United Kingdom Tonight Josephine Full time

    About Tonight JosephineWe are an award-winning operator in the late-night bar scene, with a portfolio of bars and venues across the UK. Our mission is to create great nights and days out for everyone, and we're committed to delivering exceptional customer experiences.Job SummaryWe're seeking a skilled and friendly Floor Host to join our team at Tonight...

  • Floor Manager

    6 hours ago

    London, Greater London, United Kingdom Morgan Spencer Full time

    Job Opportunity: Floor Manager/ HostAre you a highly organized and customer-focused individual looking for a new challenge? We are seeking a Floor Manager/ Host to join our team at Morgan Spencer, a dynamic investment company based in the City of London.About the Role:Manage the main floor area in Reception, ensuring a smooth and efficient experience for...

  • Floor Manager

    6 hours ago

    London, Greater London, United Kingdom Morgan Spencer Full time

    Job Opportunity: Floor Manager/ HostAre you a highly organized and customer-focused individual looking for a new challenge? We are seeking a Floor Manager/ Host to join our team at Morgan Spencer, a dynamic investment company based in the City of London.About the Role:Manage the main floor area in Reception, ensuring a smooth and efficient experience for...

  • Host

    1 hour ago

    London, Greater London, United Kingdom Grind Full time

    Grind & Co Host OpportunityWe are seeking an experienced and enthusiastic Host to join our team at Grind & Co. As a Host, you will be the face of our business, responsible for delivering exceptional customer service and creating a memorable experience for every guest.Key Responsibilities:Provide outstanding customer service and ensure a warm welcome for all...

  • Operations Floor Supervisor

    1 month ago

    London, Greater London, United Kingdom Mitie Full time

    Job OverviewKey ResponsibilitiesOversee the quality and daily operational performance of the Hosts and Facilities Assistants within your team.Exemplify leadership by motivating and empowering team members to achieve outstanding results.Ensure operational excellence in workplace services, providing a premium customer experience to clients.Act as the primary...

  • Operations Floor Supervisor

    1 month ago

    London, Greater London, United Kingdom Mitie Full time

    Job OverviewKey ResponsibilitiesOversee the quality and daily operational performance of the Hosts and Facilities Assistants within your team.Exemplify leadership by motivating and empowering staff to achieve outstanding service delivery.Strive for operational excellence in workplace services, ensuring a premium customer experience for clients.Act as the...

  • Operations Floor Supervisor

    1 month ago

    London, Greater London, United Kingdom Mitie Full time

    Job OverviewKey ResponsibilitiesOversee the quality and daily operational performance of the Hosts and Facilities Assistants within your team.Exemplify leadership by motivating and empowering staff to achieve outstanding service delivery.Ensure operational excellence in workplace services, providing a top-tier customer experience to clients.Act as the...

  • Operations Floor Supervisor

    1 month ago

    London, Greater London, United Kingdom Mitie Full time

    Job OverviewObjectives and ResponsibilitiesOversee the quality and daily operational performance of the Hosts and Facilities Assistants within your team.Exemplify leadership by motivating and empowering team members to achieve outstanding results.Strive for operational excellence in workplace services, ensuring a premium customer experience for Clients.Act...

  • Operations Floor Supervisor

    1 month ago

    London, Greater London, United Kingdom Mitie Full time

    Job OverviewKey ResponsibilitiesOversee the quality and daily operational performance of Hosts and Facilities Assistants within your team.Exemplify leadership by inspiring and motivating your team to achieve outstanding service delivery.Strive for operational excellence in workplace services, ensuring a premium customer experience for Clients.Act as the...

  • Floor Host

    6 days ago

    London, Greater London, United Kingdom Barrio Full time

    About BarrioBarrio is an award-winning operator in the late-night bar scene, with a portfolio of bars and venues across the UK. Our mission is to create great nights and days out for everyone, and we're committed to delivering exceptional customer experiences.Job SummaryWe're seeking a skilled and friendly Floor Tender to join our team at Barrio. As a key...

  • Floor Host

    6 days ago

    London, Greater London, United Kingdom Barrio Full time

    About BarrioBarrio is an award-winning operator in the late-night bar scene, with a portfolio of bars and venues across the UK. Our mission is to create great nights and days out for everyone, and we're committed to delivering exceptional customer experiences.Job SummaryWe're seeking a skilled and friendly Floor Tender to join our team at Barrio. As a key...

Floor Host

3 months ago

London, Greater London, United Kingdom Rapport Guest Services Full time
Job Introduction

We are recruiting a Floor Hosts to be part of the Rapport team, based at our client's office in Fenchurch Street.

You will be part of a large and diverse team that supports our client:
a Fortune Global 500 company, where excellence and creativity are the norm every single day.


This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building.

You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences.


This role is 40 hours per week between Monday to Friday, the core service hours of Customer Services are / Flexible, based on client needs.

Main Responsibilities

  • To provide an exceptional welcome to customers to the building.
  • To ensure the smooth running of daytoday operation on the floor
  • To improve customer engagement in all areas
  • To ensure all equipment/technology is in working order and report when required
  • To ensure a safe working environment for all floor occupants
  • Maintaining high standards so that customer's expectations are consistently exceeded
  • Check that all meeting rooms are set up correctly according to the agreed specification


The role is based at Fenchurch Street, your main responsibilities are to work seamlessly with different departments to create memorable arrival experiences for our clients and their guests.

Time management is an integral part of this role. The ability to take ownership is key to success and fantastic communication is essential.

  • Exceptional Customer Service skills
  • Excellent communication skills both verbal and written
  • Reliable and consistent
  • Helpful and positive attitude
  • Physical appearance is respectable and professional
  • Able to meet the needs of a diverse and everchanging environment
  • Positive about change
  • Flexible attitude to working practices and demands
  • Responsible and trustworthy even when working unsupervised
  • Willing and able to make a make positive contribution to service delivery improvement
  • Proactive approach to continuous personal development
About The Company

Why Rapport?


Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities.

We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.


We are committed to equality of opportunity and inclusion within the workplace and we celebrate everyone's differences and diverse backgrounds.

We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.


Our Ambassador's mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.


Rapport is also a Disability Confident Employer and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.


  • Some of the benefits you will have access to:_
  • Refer a friend Scheme
  • Pension
  • Life Assurance
  • Access to our Perks at Work Benefits Portal for various discounts
  • WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients
  • One Paid Day for Charity Work

About the Company


Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services.

Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.


We are very proud to count some of the UK's most forward-thinking, blue chip companies as our clients, from small boutique firms to large multi-site International corporations, all with a common goal to provide excellent Customer Service.


Our most prestigious awards include:

  • In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
  • We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company.
  • Top 30 Best Places to Work in Hospitality in 2021 winner.
  • Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019