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Egham, Surrey, United Kingdom 4th Dimension Innovation Ltd Full time

4th Dimension Innovation Limited - Non-Fault New Claims Handler


Join 4th Dimension Innovation Limited, a leading provider of specialist claims handling services in the motorcycle sector, as a Non-Fault New Claims Handler.

If you're a claims handling professional or have customer service experience and aspire to build a rewarding career in insurance, 4th Dimension offers excellent training to equip you with the skills needed for success and career progression.


About Us: 4th Dimension Innovation Limited excels in providing specialized claims handling services to insurance companies and brokers within the motorcycle sector. We are committed to continuous professional development, supporting individuals in obtaining Chartered Institute of Insurance qualifications as they progress in their insurance careers.

Key Responsibilities:

  • Manage customer relations effectively.
  • Handle inbound and outbound calls professionally.
  • Manage nonfault motorcycle claims with precision.
  • Accurately record information in the company's internal claim management system.
  • Provide customers with timely and informative claim updates.

Experience/Qualifications/Skills:

  • Previous experience in a credit hire claims handling role.
  • Good understanding of the ABI GTA.
  • Solid knowledge of Credit Hire case law.
  • Eager and helpful approach with a keen eye for detail.
  • Logical thinking and ability to work well in a team.
  • Excellent communication skills, both written and verbal, with a confident telephone manner.
  • ACII certificates are desirable.

What You Need to Do Now: If you meet the above criteria and are ready to embark on a fulfilling career with 4th Dimension, send over your CV. We will reach out to discuss your suitability for this exciting opportunity.


If this position doesn't quite align with your preferences but you are seeking a new role, contact us for a confidential discussion about your career aspirations.

Let's explore how your experience and skills can contribute to the success of 4th Dimension Innovation Limited.