Current jobs related to Agent, Customer Services - London, Greater London - American Airlines

  • Customer Service Representative

    3 weeks ago

    London, Greater London, United Kingdom Agent Provocateur Full time

    **About Us**Agent Provocateur is a renowned global brand known for its provocative attitude, exceptional design, and exquisite fabrics. Our company culture is built on pushing boundaries and delivering exceptional customer service.**Job Summary**We are seeking a friendly and confident Part Time Sales Assistant to join our team at Harrods Concession. As an...

  • Customer Service Representative

    3 weeks ago

    London, Greater London, United Kingdom Agent Provocateur Full time

    **About Us**Agent Provocateur is a renowned global brand known for its provocative attitude, exceptional design, and exquisite fabrics. Our company culture is built on pushing boundaries and delivering exceptional customer service.**Job Summary**We are seeking a friendly and confident Part Time Sales Assistant to join our team at Harrods Concession. As an...

  • Customer Service Representative

    3 weeks ago

    London, Greater London, United Kingdom Agent Provocateur Full time

    **About Us**Agent Provocateur is a renowned global brand known for its provocative attitude, exceptional design, and exquisite fabrics. Our company culture is built on pushing boundaries and delivering exceptional customer service.**Job Summary**We are seeking a friendly and confident Sales Assistant to join our team in a permanent, full-time capacity. As an...

  • Customer Service Representative

    3 weeks ago

    London, Greater London, United Kingdom Agent Provocateur Full time

    **About Us**Agent Provocateur is a renowned global brand known for its provocative attitude, exceptional design, and exquisite fabrics. Our company culture is built on pushing boundaries and delivering exceptional customer service.**Job Summary**We are seeking a friendly and confident Sales Assistant to join our team in a permanent, full-time capacity. As an...

  • Estate Agent Trainee

    2 weeks ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Unlock Your Potential as a Trainee Estate AgentWe are seeking a talented and ambitious individual to join our Lettings Teams in London as a Trainee Estate Agent. As a key member of our team, you will be responsible for building relationships with customers and clients, registering applicants, and generating offers.What We Offer:Uncapped commission structure...

  • Estate Agent Trainee

    2 weeks ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Unlock Your Potential as a Trainee Estate AgentWe are seeking a talented and ambitious individual to join our Lettings Teams in London as a Trainee Estate Agent. As a key member of our team, you will be responsible for building relationships with customers and clients, registering applicants, and generating offers.What We Offer:Uncapped commission structure...

  • Estate Agent Trainee

    2 weeks ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Trainee Estate Agent OpportunityWe are seeking a motivated and ambitious individual to join our Sales Teams in London as a Trainee Estate Agent. As a Trainee Estate Agent, you will have the opportunity to develop your skills and knowledge in the property industry, working with a leading Estate Agent in London.Key Responsibilities:Registering applicants and...

  • Estate Agent Trainee

    2 weeks ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Trainee Estate Agent OpportunityWe are seeking a motivated and ambitious individual to join our Sales Teams in London as a Trainee Estate Agent. As a Trainee Estate Agent, you will have the opportunity to develop your skills and knowledge in the property industry, working with a leading Estate Agent in London.Key Responsibilities:Registering applicants and...

  • Estate Agent Trainee

    2 weeks ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Unlock Your Potential as a Trainee Estate AgentWe are seeking a talented and ambitious individual to join our Lettings Teams in London as a Trainee Estate Agent. As a key member of our team, you will be responsible for building relationships with customers and clients, registering applicants, and generating offers.Key Responsibilities:Registering applicants...

  • Estate Agent Trainee

    2 weeks ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Unlock Your Potential as a Trainee Estate AgentWe are seeking a talented and ambitious individual to join our Lettings Teams in London as a Trainee Estate Agent. As a key member of our team, you will be responsible for building relationships with customers and clients, registering applicants, and generating offers.Key Responsibilities:Registering applicants...

  • Estate Agent Trainee

    2 weeks ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Unlock Your Potential as a Trainee Estate AgentWe are seeking a talented and ambitious individual to join our Lettings Teams in London as a Trainee Estate Agent. As a key member of our team, you will be responsible for building relationships with customers and clients, registering applicants, and generating offers.Key Responsibilities:Registering applicants...

  • Estate Agent Trainee

    2 weeks ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Unlock Your Potential as a Trainee Estate AgentWe are seeking a talented and ambitious individual to join our Lettings Teams in London as a Trainee Estate Agent. As a key member of our team, you will be responsible for building relationships with customers and clients, registering applicants, and generating offers.Key Responsibilities:Registering applicants...

  • Estate Agent Trainee

    2 weeks ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Unlock Your Potential as a Trainee Estate AgentWe're seeking a talented and ambitious individual to join our Lettings Teams in London as a Trainee Estate Agent. As a key member of our team, you'll have the opportunity to develop your skills and knowledge in property sales and lettings, working with a leading estate agency in the industry.Key...

  • Estate Agent Trainee

    2 weeks ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Unlock Your Potential as a Trainee Estate AgentWe're seeking a talented and ambitious individual to join our Lettings Teams in London as a Trainee Estate Agent. As a key member of our team, you'll have the opportunity to develop your skills and knowledge in property sales and lettings, working with a leading estate agency in the industry.Key...

  • Estate Agent Trainee

    1 week ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Unlock Your Potential as a Trainee Estate AgentWe're seeking a talented and ambitious individual to join our Sales Teams in London as a Trainee Estate Agent. As a key member of our team, you'll have the opportunity to develop your skills and knowledge in the property industry, working with a leading Estate Agent in London.Key Responsibilities:Registering...

  • Estate Agent Trainee

    1 week ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Unlock Your Potential as a Trainee Estate AgentWe're seeking a talented and ambitious individual to join our Sales Teams in London as a Trainee Estate Agent. As a key member of our team, you'll have the opportunity to develop your skills and knowledge in the property industry, working with a leading Estate Agent in London.Key Responsibilities:Registering...

  • Estate Agent Trainee

    1 week ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Dexters Estate Agent Group is seeking a talented and ambitious individual to join our Sales Teams in London as a Trainee Estate Agent. As a Trainee Estate Agent, you will be responsible for building relationships with customers and clients, registering applicants, and conducting viewings. You will also be involved in generating offers and seeing deals...

  • Estate Agent Trainee

    1 week ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Dexters Estate Agent Group is seeking a talented and ambitious individual to join our Sales Teams in London as a Trainee Estate Agent. As a Trainee Estate Agent, you will be responsible for building relationships with customers and clients, registering applicants, and conducting viewings. You will also be involved in generating offers and seeing deals...

  • Estate Agent Trainee

    3 weeks ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    About the Role:We are seeking a highly motivated and ambitious individual to join our Lettings Team in London as a Trainee Estate Agent. As a Trainee Estate Agent, you will be responsible for registering applicants, conducting viewings, building relationships with customers and clients, and generating offers.Key Responsibilities:Registering applicants and...

  • Estate Agent Trainee

    6 days ago

    London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Unlock Your Potential as a Trainee Estate AgentAre you a people person with a passion for building relationships and a drive to succeed? Do you want to launch a rewarding career in real estate with a leading estate agency in London?We're seeking ambitious individuals to join our Sales Teams as Trainee Estate Agents. No prior property experience is necessary...

Agent, Customer Services

3 months ago

London, Greater London, United Kingdom American Airlines Full time

Location:
London Heathrow Apt (LHR-TRML)

Requisition ID: 63106

In addition, please note that the role is part-time extended, i.e., 30 hours per week.

Intro:


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you.

As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board

Why you'll love this job:

The role is a part of the London Heathrow Customer Services team within our International & Cargo division.
You will support a group of Team Leaders in delivering a safe and first-class airport experience to our customers. You are expected to have an understanding of all areas of customer services and work flexibly across all functions.

This position will involve a significant amount of standing, walking and greeting customers in a variety of roles within customer services, while reporting into and taking instructions from the Team Leaders.


What you'll do:

  • Provide a consistently highquality customer service ensuring a seamless experience at all contact points
  • Perform a range of airport related duties and be prepared to support the daily operation in any capacity required in the following areas: Checkin, Gates, Transfer, Arrival, Baggage Services and ticketing (ATAC)
  • Work closely with and take instructions from the Team Leader responsible for the flight/work areas/shift
  • Conduct relevant administrative duties e.g. ATAC, preflight and post flight departure
  • Represent AA by adhering to the uniform standards and by adopting a customer focused approach at all times
  • Promote and sell AA services and products to our customers
  • Attend and complete all compulsory training by given deadlines
  • Adhere to and promote safe working practices all times
  • Carry out any other reasonable duties consistent with the post

All you'll need for success:

  • Possess excellent interpersonal skills
  • Possess a solution orientated approach
  • The ability to resolve conflicts professionally within time constraints
  • The ability to handle a stress environment effectively and work with minimum supervision
  • Possess a strong customer focus and enjoy face to face contact with customers
  • Be able to be a representative of the Company at all times
  • Be well groomed appearance & adhere to the uniform standards at all times
  • The ability and willingness to work in a shift environment (including weekends, bank and public holidays)
  • Be reliable and punctual
  • Be compliant with all AA policies and procedures
  • The ability to communicate both written and verbally to a high standard
  • Be in possession of a valid BAA airside pass
  • Be GSAT trained
  • The willingness and ability to successfully complete all relevant training
  • The willingness and ability to train and hold a valid BAA jet bridge permit as and when required
  • Preferred Qualifications
  • Education & Prior Job Experience
    Feel Free to be yourself at American:

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines.

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.


Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Job Level: 42

Requisition ID: 63106