Aztec Leisure Supervisor

1 week ago

Torquay, Torbay, United Kingdom TLH Leisure Resort Full time
It's an exciting time to join Team TLH.

We're on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.


As the Aztec Duty Manager & Leisure Supervisor, you will have previous supervisory & leisure industry experience with a passion for delivering outstanding customer service.

You will be responsible for the smooth running of the Aztec Leisure facilities, including the Aztec Studio & Gym.

Your responsibilities will include:

  • Overseeing the Aztec Leisure facilities whilst on duty
  • Checking all facilities are clean & safe for public use, and the Aztec area is well maintained
  • Proactively ensuring members and guests are given a high standard of customer service throughout their visit
  • Nurturing motivation and good communication throughout the Aztec team
  • Support with the interview, selection, recruitment and training of new team members
  • Assisting the Gym & Pool Manager in adhering to safe working practices by taking responsibility for Risk Assessments and the monitoring of Health & Safety

Our values - STARS
-
Service
  • Drive excellent customer service for our guests by continuous monitoring and innovation of standards

-
Teamwork
  • Lead by example and promote team member engagement & collaboration

-
Attitude
  • Build and maintain a pleasant working environment, being friendly & approachable to guests and other team members

-
Respect
  • Recognise individuals' identities and build a team that plays to each person's strengths
-
Safe and Sustainable
  • Assist the Gym & Pool Manager with maintaining safe working practices

What we have to offer:

As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:

  • Free use of the leisure facilities (during selected times)
  • Discounts on Aztec Spa treatments and facilities
  • Discounts on accommodation and Aztec Leisure memberships for friends and family
  • Full induction to ensure you hit the ground running
  • Free staff meals whilst on duty
  • Up to 28 days annual leave

Hours and Rate of pay:

This is a full-time permanent role of 37.5 hours over 5 days, requiring occasional evening and weekend availability.

Hourly Rate:
£10.69 per hour

About TLH Leisure Resort
Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay.

Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site.

We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.


Ready to apply?

Job Types:
Full-time, Permanent

Salary:
£10.69 per hour

Expected hours: 37.5 per week

Benefits:

  • Canteen
  • Discounted or free food
  • Employee discount
  • Gym membership
  • Onsite gym
  • Onsite parking
  • Store discount

Schedule:

  • Day shift
  • Weekend availability

Licence/Certification:

  • NPLQ (preferred)
  • Pool Plant Operation Certificate (preferred)

Work Location:
In person

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