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Training Support

3 months ago

Bristol, Bristol, United Kingdom Spinwell Full time

Role:
Training Support REF 62847

Contract Length:
Until end of March

Location:
Hybrid/Bristol - 1 day per month in office minimum

IR35:
Inside

Pay Rate to Intermediary:
£300 per day

Security Clearance:
SC requested

Spinwell is recruiting for Training Support for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE TRAINING SUPPORT

  • Support delivery of system training for client Business areas,
  • Support production and delivery of a new package of training for the implementation of system Full Operating Capability (FOC) the second phase of the project.
  • Support production and delivery of training to support the implementation of a new wide Soft FM solution
  • Support the refresh of the existing training package, building on lessons learned from training delivery to date and changes to the live solution
  • Support delivery of supplementary training (e.g. Infrastructure Management System (IMS)) as required.
  • Assist with the design and development of the training solution
  • As part of the team, create high impact, innovative training designs based on detailed analysis of business needs and support delivery of tailored training across the business at a variety of levels, including management.
  • Produce and/or update course materials as necessary: eLearning, User Guides, Quick Reference Guides, and training exercises.
  • Share best practice and resources in training, learning and assessment.
  • Promote a professional image to customers (internal and external) at all times.
  • Support delivery of effective and responsive training sessions in line with business needs to a range of audiences whether virtually, or facetoface.
  • Help managers identify and address specific learning needs, either on a onetoone basis or in groups.
  • Monitor and review training results to ensure knowledge is effectively embedded and utilised appropriately in accordance with learning objectives.
  • Analyse feedback and engage in continuous improvement of training processes.
  • During training sessions, support identifying any variances in participant skill level and help modify training accordingly.

SKILLS/EXPERIENCE OF THE TRAINING SUPPORT

  • Someone who has done training support previously
  • PMO or project support would be considered
  • Must familiar with providing training administration.
  • Experience of supporting and/or delivering training within a large public organisation ideally defence or within an IT enabled organisational change environment

Job Types:
Full-time, Temporary contract