Senior Claims Technician

1 week ago


High Wycombe, Buckinghamshire, United Kingdom Claims Recruitment Services Full time
Senior Claims Technician (Remote Working)

We are currently looking for a Senior Claims Technician on behalf of a leading claims management company in the UK. Your main task will be to handle Property Claims or Building Repairs efficiently from start to finish, keeping everyone involved updated on the progress and controlling claim costs.

This is a fully remote position.

Key Responsibilities:
- Handling Claims Opening and Secondary Notification of Loss.
- Allocating Suppliers.
- Managing inbound and outbound calls.
- Serving as the first point of contact for customers.
- Communicating effectively with customers and insurers.
- Ensuring compliance with Service Level Agreements and authorizing Property Insurance Claims.
- Implementing cost control measures and managing low-level complaints.
- Responsible data handling in line with the Data Protection Act.
- Ensuring Supply Chain Compliance and database maintenance.

Key Requirements:
- Previous experience in handling Property / Home Insurance Claims is a must.
- Strong communication skills and customer focus.
- Ideally Cert CII qualified.

Keywords:
Senior Claims Adjuster; Senior Claims Handler; Senior Claims Technician; Property Claims; Household Claims
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