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Retail Sales Assistant
3 months ago
About us
Snowdrop Independent Living is passionate about supporting the local community and supporting their independence in Penarth. We are fun, rewarding and customer-centric.
Our work environment includes:
- Onthejob training
- Delivering to our Customers
- Relaxed atmosphere
37.5 hours
We are looking for a dynamic and motivated individual to join a successful retail sales team on a temporary contract, if you have a real commitment to delivering first class customer satisfaction and want to experience what it feels like to do great things to support people, please get in contact.
You will be a person who demonstrates a passion for sales whilst engaging the customers' interest by selling products to the general public through our showroom.
Success in this role is all about understanding the individual needs of the customer first before proposing a solution - offering the kind of service that results in complete customer satisfaction and achieves sales too.
As such, we're looking for a person who will embrace a challenge, enjoy working in a team and have a natural drive.
- Shop sales;
- Customer service
- Assisting customers to find solutions to their mobility difficulties
- Cash handling and till reconciliation
- Taking orders from customers
- Dealing with stock deliveries; Unpacking, checking, pricing and storing.
- Keeping supplier brochures, POS and price lists organised and relevant
- Quality control of products received into stock and dealing with warranty returns
- Responding to telephone calls
- General administration
- Tidiness of all customer areas, inside and out
- Display and restocking of the showroom
Computer work will involve:
- EPOS till
- Use of Outlook
- Researching products and solutions
- Assisting with offsite deliveries and exhibitions
- Maintaining records and time sheets
The post holder will have the following aptitudes:
Able to answer calls and deal with customers face to face in a friendly, professional and polite manner, excellent questioning ability, accurate data entry skills with excellent attention to detail
Proven skills of analytical thinking, innovation and problem solving
Willingness to learn and go the extra mile
Excellent verbal and written communication skills, well organised and able to work under pressure on occasion, excellent customer service skills, strong IT skills, strong work ethic
Flexibility and available to work Saturdays
Will be able to work under their own initiative and with the wider team
Snowdrop Independent Living are an equal opportunities employer. Please contact the employer to identify any additional support required through the interview process
Benifets:
Bonus structure
Birthday given as Holiday
Christmas Party Allowance
Job Types:
Full-time, Permanent
Salary:
£9.50 per hour
Benefits:
- Company pension
- Onsite parking
Experience:
- customer service: 2 years (required)
Work Location:
One location