Gamma Telecoms Coordinator

1 week ago


Newark on Trent, Nottinghamshire, United Kingdom Express Recruitment Full time

Express Recruitment are delighted to be recruiting on behalf of a rapidly growing IT service and equipment provider based in Northeast Nottinghamshire.

Due to continued success, our client is now seeking a Telecoms Coordinator to join their telecoms services department.

In return, you can expect to receive a starting salary of up to c£24,000 per annum D.O.E., plus other employee benefits including a company vehicle and laptop, pension scheme, internal training programme, perkbox discount scheme, free flu vaccination and more

Roles & Responsibilities

  • Take down detailed sales orders over the phone and ensure they are processed correctly and reported to Sales Representative
  • Consult frequently with suppliers to place sales orders
  • Raise broadband orders with Gamma and maintain communication with customers up until the point of delivery
  • Raise installation projects on the ITSM system and consult with Engineers to schedule workloads
  • Consult with customers who are out of contract and renegotiate contract renewals, whilst promoting additional services to upsell customers on their package
  • Process contract cancellations and finalise invoices, ensuring the system is updated accurately
  • Manage and facilitate all IT training needs

Skills & Experience

  • Proven experience working with Gamma and Beyond telecom providers
  • Experience in building and maintaining relationships with suppliers
  • Confident contract negotiation and objection handling skills
  • Ability to prioritise and manage workloads
  • Competent with Excel, capable of creating and editing spreadsheets

About Express Recruitment


We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations.


Vacancy Summary

Hours:
Monday-Friday

Salary:
c£24,000 per annum D.O.E

Location:
Newark, Nottinghamshire

Job Type:
Full Time, Permanent

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

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