Business Development Associate
2 weeks ago
Business Development Associate
to join our team on a maternity cover contract.
In this role you will be an inside seller, responsible for establishing and maintaining strong relationships with a defined group of Element clients and prospects.nYou will expand business with dormant and existing accounts, provide increased touch points for accounts, and is budget responsible for 200+ growth and retention clients.
It will be your responsibility to assure customer satisfaction through all stages of the sales process.In addition to client relations, this role will interact with the broader Element Sales Team, General Manager, and lab / technical personnel.nOur ideal candidate will be action oriented, customer focused and have an entrepreneurial drive.
nResponsibilitiesnEstablish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accountsnIdentify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and ElementnIdentify opportunities early in the sales cycle to ensure maximum share of wallet for ElementnQualify opportunities with assistance of inbound team / specialistsnManage relationships and utilize technical support to assist in SalesnFollow up in a timely manner on quotations for the assigned customer basenActively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are enterednActively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunitiesnAchieve sales goals by converting and penetrating accountsnBuild and maintain a working knowledge of Element's service offerings; participate in training/coaching opportunitiesnEnsure compliance with all Element policies including but not limited to terms and conditions, trade compliance, treatment of others, moral code of conduct, and employee handbooknEnsure adherence to all applicable laws pertaining to safety, environment and corporate governanceSkills / QualificationsnSignificant experience of Business Development, Sales or Account Management experiencenAbility to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specificationsnAbility to write routine reports and correspondence and speak effectively before groups of customers or employees of organizationnAbility to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometrynAbility to solve practical customer problems and interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule formnA valid driver's licence, with an acceptable driving record under Element's policynExperience in interpreting testing procedures and requirements desirednProficiency in Microsoft Applications (Word, Excel)nAvailability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the companynAbility to remain calm when faced with mounting pressure related to deadlines and multiple prioritiesnWell-developed oral and written communication skills to meet a variety of communication needsnGood interpersonal skills that foster open upward and downward communication built on mutual respectnAbility to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditionsnSome overnight travel may be required
Company OverviewnWe are Element, one of the fastest growing testing, inspection, certification and calibration businesses in the world.nWe deliver critical services in Materials Testing, Product Qualification Testing, Certification, Device Calibration and Advisory Services to the Aerospace, Oil and Gas, Transportation, Industrials, Fire and Building product, Infrastructure and other leading sectors, where failure in service is simply not an option.nEverything we do helps our customers to build better products; get their products to market on time; save them time and money; and minimize the risk associated with product development and production.
nOur mission is simple:
to be the best testing partner in the world and together we strive towards a common vision of becoming the world's most trusted testing partner.nWe have four values that we strive to live by every single day.
nSafety - We keep our colleagues and visitors safenIntegrity - We act honestly and fairly to do the right thingnExcellence - We set new standards of excellence in everything we donPartnership - We work together for the benefit of our customersWhen combined with our mission and vision, the ethos this creates, enables Element to deliver one thing. CERTAINTY.
We exist to help make certain that the materials and products we test, inspect, certify and calibrate for our customers are safe, quality, compliant and fit for purpose.nDiversity StatementnAt Element, we always take pride in putting our people first.
We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner".
nAll suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following:race, colour, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.nTIC Council StatementnElement is proud to be a full member of the Testing, Inspection & Certification Council (the "TIC Council"), an international association representing independent testing, inspection and certification companies.nMembers of the TIC Council must implement and abide by the TIC Council Compliance Code.
Element has therefore issued an overarching Code of Conduct which is supported by our Compliance Programme.A copy of the Code of Conduct and more information about our Compliance Programme can be found in the Governance and Integrity section of .
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