Supported Housing and Temporary Accommodation
2 weeks ago
Supported Housing And Temporary Accommodation Officer
Brent
To provide a comprehensive housing management service to the Supported Housing and Temporary Accommodation portfolio, within defined policies and procedures and in accordance with agreed performance standards, ensuring a high quality customer service is provided at all times.
To collaborate with adult social care team, care providers, property services, and housing needs team in providing a robust and effective service to Supported Housing and Temporary Accommodation residents, including supporting clients in extra care housing.
Accountabilities and Responsibilities:
Provide an effective housing management service to supported housing and temporary accommodation clients, including extra care clients, working with multi-agency partners and within the relevant legal and regulatory frameworks.
Complete quarterly property inspections with handy person or as directed by line manager,ensuring recorded defects are rectified within agreed time scales.
Address any issues such as ASB or neighbour disputes using established policies and processes within Brent Housing Management and liaise with supporting team such as legal where necessary.
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