Technical Officer

2 weeks ago


Carlisle, Cumbria, United Kingdom BID Services Full time

Location:
South Lakes, Cumbria

Type:
Part-time 15 hours

Salary:
£21,867 pro-rata per annum

Contract:
Permanent

Closing date:
Flexible - once the position has been filled

Interview date:

TBC
We are looking for a dedicated and professional Technical Equipment Specialist to join our team, to deliver a high-quality service to our service users who are Deaf, Hard of Hearing or have Hearing Loss in South Lakes

  • Cumbria, ensuring the best support and advice on technical equipment is provided to meet their individual needs.

As part of the Wellbeing Worker role, you will:

  • Conduct assessments and provide technical equipment advice while maintaining professionalism and understanding risk management, safeguarding issues, and legislation.
  • Proactively guide users to appropriate resources and manage stock control.
  • Coordinate service user appointments with installation and repair services, conduct followup reviews, and reassess needs as required.
  • Offer technical advice, stay updated with industry developments, attend relevant events, and adhere to organisational policies while promoting the BID mission statement and core values.

To be successful in the role you will have:

  • Strong interpersonal and communication skills (Including BSL level 2)
  • Knowledge of risk assessment and risk management
  • Understanding of relevant legislation and safeguarding procedures
  • Ability to maintain confidentiality and adhere to data protection regulations
  • Commitment to continuous personal development and training

Benefits and Training:


We strive to create an inclusive and diverse workplace and we are committed to _wellbeing, promoting hybrid working, offering generous annual leave entitlements, an Employee Assistance Program, Health Cash Plan, Occupational Sick Pay scheme, and flexible TOIL scheme._ We invest generously in training and development programmes, providing sponsorship to pursue formal professional qualifications and the opportunity to learn and develop sign language skills.


Job Type:
Part-time

Part-time hours: 15 per week

Salary:
£21,867.00 per year

Schedule:

  • Monday to Friday

Work Location:
In person

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