Customer Service Advisor

1 week ago


Liverpool, Liverpool, United Kingdom Search Consultancy Full time

Customer Service Advisor
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Location:Liverpool City Centre

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Salary:£21,000
basic

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Bonus:2 additional bonus schemes paid annually
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Overtime: Optional overtime paid at time and a half or double pay on Sundays

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Contract: Full time, Permanent

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Hours: Monday to Friday (no weekends or late evenings)
- **+ Excellent training and progression opportunities
**My client based in Liverpool City Centre are looking to recruit a number of enthusiastic Customer Service Agents / Administrators to join their expanding team.


The role is paying a starting basic salary of £21,000 per annum plus bonus schemes based on company profits as well as an additional bonus paid out on performance.


This role also offers Monday to Friday working hours with 2 shift patterns of either 8am - 4pm or 9am - 5pm.

You will also be offered the opportunity to work optional overtime.


This is an excellent opportunity for anyone with experience within a customer focused role or graduates who are looking for Monday to Friday work.


The main duties of a Customer Service Advisor are:

  • Capturing information onto the in house system and data input
  • Query handling in response to customer requests with the support of clear information and providing professional customer service
  • Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience.
  • Have the customer at the heart of everything you do.

To be considered for the role of Customer Service Advisor you must possess the following;

  • Have experience within a previous customer service focused role (call centre, retail, hospitality etc.)
  • Excellent written and verbal communication skills
  • Professional attitude and telephone manner
  • Have basic IT skills

Benefits:

-
Salary:£21,000

-
Bonus:2 additional bonus schemes paid annually
-
Overtime: Optional overtime paid at time and a half or double pay on Sundays

-
Contract: Full time, Permanent

-
Hours: Monday to Friday (no weekends or late evenings)
- **+ Excellent training and progression opportunities

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