Customer Service Advisor
6 days ago
Role Type - Initial 6 month contract, followed by permanent employment. (To start asap)
Location - Cobalt Business Park, Newcastle - NE27 0QJ (On-site daily)
Salary/Pay - £12>£14 per hour (subject to experience, 7.Shift work, rota will be given 6-8 weeks in advance. Hours will vary as per rota 8am>8pm. Some weekend work rota'd in, every few weekends .
The Cobalt Business Park site is easily accessible with bus and train links.
Our client partner with a Major UK High Street Bank as well as a Multinational Financial Cooperation where they manage their personal lending business.
Customer Service Experience (Largely inbound calls)
Experience resolving customer complaints would be beneficial
Data entry & use of CRM Systems / Call logging systems
Any experience within the financial/banking sector is well received but not essential
Sociable, helpful and eager to provide excellent customer service to customers with a friendly & professional approach
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