Customer Service Advisor

2 weeks ago


Redruth, Cornwall, United Kingdom Rehasense Uk Full time

Customer Service Advisor
35 hours per week - 8.30am pm Monday to Friday

20 Days paid annual holiday plus bank holidays

Hourly Rate/Salary:
£11.50 per hour / £20,930 per year

Location:
Redruth, Cornwall TR16 4DE


As part of our continued growth, this is an exciting opportunity to join the Rehasense UK team as a full time Customer Service Advisor.


We are looking for looking for applicants who are professional, can use their initiative, can multi-task and have excellent verbal and written communication skills.

Equally important is enthusiasm, a friendly manner and the ability to work as part of a team.

Reporting directly to the Customer Service and Sales Support Supervisor, duties will involve but not limited to:

  • Answering phone calls from our customer and Rehasense Business Development Managers
  • Entering of orders via the online system and booking deliveries and collections
  • Monitoring deliveries and collections to ensure they have been fulfilled on time
  • Raising delivery concerns with the courier service and Supervisor
  • Supporting senior staff with tasks
  • General administration that supports daily activities and duties

Skills and Experience Required
We strive to provide the best customer service possible and attention to detail is expected.

  • Excellent communication skills
  • High attention to detail and accuracy
  • Ability to prioritise and use initiative
  • Previous telephonebased customer service experience would be beneficial
  • Competent IT skills with Microsoft 365 programmes and ability to learn new systems
  • Knowledge of QuickBooks, Client Management systems and logistic platforms would be advantageous but not essential as full training will be given.

About Rehasense UK
Rehasense is a global healthcare company. We offer a comprehensive portfolio of mobility and care solutions that reflect our passion for innovation.

We aim to enhance our customers levels of freedom and independence so they can fully enjoy their day to day lives whether it be with family, socialising with friends or at work.

Our strength lies in our interdisciplinary team, which pursues a common goal:

the development of high-quality products that offer our customers a solution for limited mobility and more independence in everyday life.


Job Types:
Full-time, Permanent

Salary:
£20,930.00 per year

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Cornwall, TR16 4DE: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 1 year (required)

Work Location:
In person

Reference ID:

RSUKCSA
  • Service Advisor

    2 weeks ago


    Redruth, Cornwall, United Kingdom Scania (Great Britain) Limited Full time

    **Service Advisor12 month fixed term contract to cover maternity leaveWorking Hours: Monday - Friday 08:00 - 15:00Salary: Up to £22,00 PLUS BONUS, PLUS EXCELLENT BENEFIT PACKAGE**Do you take pride in delivering excellent customer service skills? We are looking for an individual who is motivated and proactive to fulfil the exciting role as a Service Advisor...


  • Redruth, Cornwall, United Kingdom Rodda's Full time

    Are you warm, friendly and great with customers?Job location:Scorrier, near RedruthHours:8.30am Monday to Friday and Saturday mornings on a shared rota basisJob type: PermanentHere at Rodda's, our friendly Customer Service team look after and process the orders of customers in our heartland of Cornwall and Devon. This includes supporting a wide range of...


  • Redruth, Cornwall, United Kingdom Kemp Recruitment Limited Full time £32,000

    Title:Parts Advisor Salary: Up to £32,000 Location:Redruth Great company benefits About your new company: A leading organisation within the Agricultural Industry is seeking an experiencedParts Advisorto join their team on a full-time permanent basis. About your newParts Advisor role: Responsible for the selling of parts across their equipment...

  • Customer Service

    1 week ago


    Redruth, Cornwall, United Kingdom South West Water Full time

    At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We're proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have...


  • Redruth, Cornwall, United Kingdom Chartwells - Schools Full time

    School Customer Service Assistant - Redruth As a School Customer Service Assistant, your main role is to support the preparation of school meals while offering a friendly service to students and staff. This is a Monday to Friday position, specifically during term time, ensuring you can have a work-life balance.We appreciate your hard work and dedication,...


  • Redruth, Cornwall, United Kingdom Travelex Foreign Coin Services Limited Full time

    Tesco Travel Money Advisor - Tesco Bank - Redruth - Part TimeJob Type: Permanent/Part TimeHours per week: 12 hoursSalary: £12.50 per hour + Monthly BonusWorking Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.Benefits:•...


  • Redruth, Cornwall, United Kingdom Travelex Deutschland Gmbh Full time

    Job Type: Permanent/Part Time Hours per week: 12 hours Salary: £12.50 per hour + Monthly Bonus Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota. • A comprehensive voluntary benefits package, which provides...


  • Redruth, Cornwall, United Kingdom CLEANING & DECORATION LTD Full time

    We are looking to cover 5pm to 11pm 7 days a week, including bank holidays, with 2 staff in at a time, the positions do not need to be full time if there are workers who want to do a few evenings a week, provided all days are covered. Initial training will take place during normal office hours over 2-3 daysThe role involves assisting customers using the...

  • Service Driver

    3 weeks ago


    Redruth, Cornwall, United Kingdom PHS Group Full time

    Washroom Service Driver Here's what you get with phs…. A salary of £24,500 + BONUS (OTE £25,500) 40hr working week Monday- Friday23 days annual holiday + bank holidays Flexible hours and development opportunitiesFlexible start and finish times – giving you a better work life balance.Most of your routes start and finish from your home.A range of...

  • Service Manager

    2 weeks ago


    Redruth, Cornwall, United Kingdom InHealth Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. About The Role Job title: Service Manager Hours: Monday-Sunday but typically working Monday- Friday, 37.5 hours per week (Participation in management on-call rota required). Location: Redruth, Cornwall Introduction: InHealth sees more than 4 million...


  • Redruth, Cornwall, United Kingdom OI Advice Full time

    Cornwall (Home Based but must be able to attend regular client meetings in person)This role is fixed term to the 31 March 2025. Oxford Innovation Advice is a commercial organisation recognised as market leading specialists in SME business growth support and development. Now firmly established as a key provider of advisory services to businesses in the Duchy,...


  • Redruth, Cornwall, United Kingdom OI Advice Full time £60,000

    Location: Cornwall (Home Based but must be able to attend regular client meetings in person) This role is fixed term to the 31 March 2025. Salary - up to £60,000.00, dependant upon skills and experience. Job Overview Oxford Innovation Advice is a commercial organisation recognised as market leading specialists in SME business growth support and...


  • Redruth, Cornwall, United Kingdom Penventon Park Hotel Full time

    Food and Beverage Assistant seasonalAbout usThe Penventon Park Hotel in Redruth is a far cry from the monotony and blandness of a chain hotel. It has bags of personality and charm We are a 4* hotel in the centre of Cornwall, over 50 years in the making. Our staff are some of the friendliest you will ever meet, don't believe us believe our trip advisor...

  • Head of HR

    2 weeks ago


    Redruth, Cornwall, United Kingdom TalentTide Full time

    Head of HRCornwall75-85kAre you an exceptional HR leader with a track record of driving strategic initiatives and improving people management practices? Do you thrive in a collaborative and innovative environment? If so, we have an exciting opportunity for you to join us as our Head of HRRole Purpose: As the highest-level HR Subject Matter Expert (SME) in...


  • Redruth, Cornwall, United Kingdom Booker Group Full time

    About the role *This is a Seasonal Temp Part Time branch assistant role on a 12 week rolling contract basis. We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced...


  • Redruth, Cornwall, United Kingdom M. K. M. BUILDING SUPPLIES Full time

    Duties and Responsibilities Guide customers through the full bathroom design and sales processListen to customer needs and ensure their requirements are metIdentify and recommend products best suited to customer needsEnsure customer satisfactionPro-actively generate new businessProvide excellent customer service. Qualifications and Skills Previous...

  • Account Manager

    2 weeks ago


    Redruth, Cornwall, United Kingdom LWC Drinks Full time

    Job Title: Account ManagerReports to: Sales ManagerDepot: Working from home to our customer base in the South Cornwall areaOverview To deliver the pre-agreed budgeted margin for the designated postcode area. To increase the number of trading accounts in the postcode area by achieving a pre-agreed new business target. To retain the existing customer base and...

  • Bar Staff

    2 weeks ago


    Redruth, Cornwall, United Kingdom The Portreath Arms Full time

    Job Summary:We are seeking experienced and customer-oriented Bar Staff to join our team. Over 21 years only please apply.As a Bar Staff member, you will be responsible for providing excellent service to our patrons, preparing and serving beverages, and maintaining a clean and organized bar area. If you have a passion for the hospitality industry, we would...

  • Cafe Team Member

    2 weeks ago


    Redruth, Cornwall, United Kingdom Tesco Full time

    About the role Tea is brewing. Cafe doors are opening. The day is about to start, and so are our cafe team members. They're the talented people making every day a little better for our customers. Now, you can join them. As a Team Member in our cafe, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As...


  • Redruth, Cornwall, United Kingdom Danaher Corporation Full time

    Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to...