![Rehasense Uk](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
2 weeks ago
Customer Service Advisor
35 hours per week - 8.30am pm Monday to Friday
20 Days paid annual holiday plus bank holidays
Hourly Rate/Salary:
£11.50 per hour / £20,930 per year
Location:
Redruth, Cornwall TR16 4DE
As part of our continued growth, this is an exciting opportunity to join the Rehasense UK team as a full time Customer Service Advisor.
We are looking for looking for applicants who are professional, can use their initiative, can multi-task and have excellent verbal and written communication skills.
Reporting directly to the Customer Service and Sales Support Supervisor, duties will involve but not limited to:
- Answering phone calls from our customer and Rehasense Business Development Managers
- Entering of orders via the online system and booking deliveries and collections
- Monitoring deliveries and collections to ensure they have been fulfilled on time
- Raising delivery concerns with the courier service and Supervisor
- Supporting senior staff with tasks
- General administration that supports daily activities and duties
Skills and Experience Required
We strive to provide the best customer service possible and attention to detail is expected.
- Excellent communication skills
- High attention to detail and accuracy
- Ability to prioritise and use initiative
- Previous telephonebased customer service experience would be beneficial
- Competent IT skills with Microsoft 365 programmes and ability to learn new systems
- Knowledge of QuickBooks, Client Management systems and logistic platforms would be advantageous but not essential as full training will be given.
About Rehasense UK
Rehasense is a global healthcare company. We offer a comprehensive portfolio of mobility and care solutions that reflect our passion for innovation.
We aim to enhance our customers levels of freedom and independence so they can fully enjoy their day to day lives whether it be with family, socialising with friends or at work.
Our strength lies in our interdisciplinary team, which pursues a common goal:the development of high-quality products that offer our customers a solution for limited mobility and more independence in everyday life.
Job Types:
Full-time, Permanent
Salary:
£20,930.00 per year
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Cornwall, TR16 4DE: reliably commute or plan to relocate before starting work (required)
Experience:
Customer Service: 1 year (required)
Work Location:
In person
Reference ID:
RSUKCSA
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