Administrator - Community Gynaecology Service

1 week ago


Bicester, Oxfordshire, United Kingdom Principal Medical Limited Full time
This is a part time position for 22.5 hours per week. The salary advertised is £22,400 FTE.

Job Purpose:


The post-holder will be required to provide administrative support for the Operational Lead and Co-ordinator as the service develops additional projects across the county.

Ensuring effective time management and communication skills are key to the success of this role; the administrator will be liaising with both patients, clinicians working within the service and practice staff.


Key Responsibilities:

  • Assist the Coordinator in adding referrals, booking appointments and answering telephone calls in a timely and appropriate manner.
  • Support the smooth and efficient running of clinics by liaising with those providing clinic locations to ensure appropriate levels of both clinical and nonclinical consumables are available.
  • Ensure records, information systems and files are maintained accurately, to allow a clear audit trail.
  • Aid the Coordinator in collating data via patient satisfaction surveys.
  • Liaise with General Practitioners, Practice medical secretaries and other staff as appropriate.
  • Support changes associated with booking appointments and cancellations in a timely and appropriate manner, making changes due to sickness, emergency leave, shortnotice annual leave and patient cancellations.
  • Provide consistent communication to patients by sending appointment confirmations, referral letters and test request labels in a timely manner, to ensure no delay to patient care.
  • Always work safely in accordance with legislation and in line with company policies and procedures.
  • Provide adhoc support to wider administration team to ensure that clinicians and referrers to services are always responded to as efficiently as possible.

Professional / Ethical Practice

This involves:

  • Acting in accordance with Principal Medical Limited (PML) protocols and policies and the Law.
  • Maintaining confidentiality and communicating patient information in accordance with the Data Protection Act 199
  • Working in a nonjudgmental antidiscriminatory way, with regard to the cultural and religious beliefs of individuals and groups.
  • Working within boundaries of competency and knowledge at all times.

Personal Development

This involves:

  • Attending staff meetings, team meetings and inservice training as directed
  • Taking responsibility for his / her own learning and development
  • Participating in an annual appraisal to identify personal / professional development plan
  • Taking an active part in learning opportunities and keeps their own personal learning and development portfolio
  • Taking opportunities to assist other health and social care disciplines
  • Understanding own position and job within the team.
  • Understanding where to go for support when needed
  • Participate in the induction of new staff as required.
-
This job description seeks to outline the key duties and responsibilities of the post holder and is not a definitive document and does not form part of the main statement of terms and conditions. This job will be reviewed periodically and changes may be made in consultation with the post-holder._

Job Types:
Part-time, Permanent

Salary:
£22,400.00 per year

Benefits:

  • Bereavement leave
  • Company pension
  • Cycle to work scheme
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Sick pay

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Work Location:
In person

Application deadline: 24/03/2024

Reference ID:

E

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