Virtual Ward Delivery Manager

1 week ago


London, Greater London, United Kingdom NHS South East London Integrated Care Board Full time £66,718 - £76,271
NHS South East London Integrated Care Board

Lewisham has a health and social care system with an established and successful history of strong effective strategic partnership development and operation, leading to a demonstrable track record in Adult Integrated Commissioning, Service Transformation and Adult Service Integration that has generated a range improved health and social care outcomes.

It is our intention that the Lewisham Care Partnership will continue our tradition of establishing high expectations and standards of our partners and will continue to maintain value based principles, that place our population at the heart of everything that we do.

We now have an exciting opportunity for an aspirational and committed leader to join our Adult Integrated Commissioning Division with extensive experience in planning, developing or commissioning Urgent and Emergency Care (UEC) services.

The Virtual Ward Delivery Manager is responsible for the ambitious delivery and further development of the Virtual Ward scheme within Lewisham.

The service was established in February 2023 and has rapidly gained traction within the Borough.

The programme now requires ongoing relationship management, regular evaluation and improvement and a view to further embed and grow the service into one which meets the needs of the Lewisham Urgent and Emergency health and care system in the Borough.

The postholder will be expected to work confidently and collaboratively, working with Lewisham and Greenwich NHS Trust, Lewisham Local Authority, Primary Care including the GP federation, patients, the SEL ICS within and beyond Lewisham ICB, and other key stakeholders and teams to drive forward delivery.

The post will also lead on other service areas as directed, working collaboratively with partners.

The successful candidate will continue to ensure the application of a clear strategic focus on the reduction of inequalities relating to access, experience and outcomes for our local population.

The successful candidate will have proven leadership, programme and change management skills with a strong background in commissioning, service development or improvement.

The Lewisham Health and Care Partnership is committed to achieving a sustainable health and care system that supports the improvement and maintenance of our populations physical and mental wellbeing, enabling ongoing independence, whilst maintaining access to high quality needs led service provision.

Addressing health inequalities is a priority in all that we do.

Through the refresh of our Health and Wellbeing strategy we will continue to ensure that we develop and deliver proactive, preventive care that is accessible and coordinated.

We believe that the active engagement and involvement of our communities is the cornerstone of this approach and we seeking committed, motivated system thinkers to join our collective effort.

Leads on monitoring, and delivering success across the Virtual Ward programme and this highly complex programme will be essential in ensuring that the Associate Director of Planned Care & Cancer and the Director of Delivery can deliver their objectives and will encompass a range of topics that requires subject matter expertise including governance, assurance, performance, productivity and efficiency, transformation, and effectiveness.

Provide day to day leadership of the team and be a source of subject matter expertise leading on the development of the Virtual Ward implementation, programme management and effective governance and assurance plans.

Day to day support and collaboration with the Associate Director of Planned Care & Cancer shaping the vision and development of the delivery approach and associated methodologies.

Responsible for ensuring a consistent approach to assurance processes, providing specialist advice and guidance to the Associate Director of Planned Care & Cancer and the Director of Delivery.

Translate national policy and guidance in line with local requirements and make appropriate recommendations regarding its application.
Be visible and lead the strategic development of the service.
high operational performance; sound financial management; Ensure genuine partnerships with service users, including statutory and non-statutory organisations and groups, to continue to transform and develop services as
Evidence of ongoing personal and Professional development
Demonstrated experience of co- ordinating projects in highly complex and challenging environment
Experience at a senior level of specialist role within a complex customer focused operation
Knowledge/understanding of national and local policies and strategic issues relevant to commissioning and transformation
Experience of managing budgets and business planning processes;
Experience of policy or proposal development
Experience of leading a specialist team, service changes and developments
Understanding the relationship between the Department of Health, NHS England and the individual provider and commissioning organisations
Experience of managing budgets and business planning processes;
Experience of policy or proposal development
Experience of leading a specialist team, service changes and developments

Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.

Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
Interpreting national policy for implementation
Numerate and able to understand complex financial issues combined with deep analytical ability
Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
Comprehensive knowledge of project principles, techniques and tools, such as Prince 2
Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly;
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.



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