CRM Operations Specialist

2 weeks ago


Peterborough, Peterborough, United Kingdom Compare The Market Limited Full time

Our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day.

It's why we're on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves

We change lives by making it simple to switch and save money. So, when it comes to getting a better deal, it's never been more obvious why customers should choose Compare the Market.

We'd love you to be part of our journey.

We are recruiting for CRM Operations Specialist (Salesforce Marketing Cloud). You'll be focusing on customer-centric approaches and personalised communications for specialised campaigns. You will play a crucial role in creating targeted customer audiences and supporting the build of creative content for CRM campaigns across various channels, including email, push notifications, on-site, and in-app targeted content, as well as audience creation for performance channels.

Responsibilities:


• Utilise advanced tools and strategies to identify and create well-defined customer audiences for various CRM campaigns, ensuring precision and relevance in targeting efforts.


• Implement optimal methods for audience identification and segmentation, ensuring that CRM campaigns are accurately targeted and highly personalised


• Daily build of automated campaigns alongside manual, one-off campaigns, collaborating in the creation and optimisation of creative content for CRM campaigns, ensuring alignment with customer needs and campaign objectives.


• Leverage proficiency in Salesforce Marketing Cloud, MovableInk, and email HTML to optimise campaign operations and build campaigns.


• Support CRM campaign operations across various channels, ensuring consistency, quality, and customer focus across all touchpoints.


• Stay abreast of the latest trends, tools, and best practices in CRM operations, continuously enhancing skills and knowledge to contribute to departmental innovation and excellence.


• Accountable for ensuring CRM campaigns are fully compliant with FCA, GDPR, regulatory, and organisational standards, with robust safeguards for customer data

Everyone is welcome.

We have a culture of creativity. We approach our work passionately, improve constantly and celebrate our wins at every turn. We are an inclusive workplace, and our employees are comfortable bringing their authentic, whole selves to work. Everyone is welcome. Be you.

This means we're excited to hear from people with a range of skills, experiences, and ideas. We don't expect you to tick all the boxes but would love to hear what makes you great for this role.

You'll ideally have:


• Demonstrable experience of CRM principles and strategies, with a specific focus on audience creation and content development across multiple channels.


• High level of proficiency in CRM platforms, tools, and technologies, including Salesforce Marketing Cloud, MovableInk, and email HTML


• Strong analytical skills with proven ability to analyse data and customer insights to ensure CRM campaigns are accurately targeted and highly personalised


• Working knowledge of data manipulation through SQL


• Ability to work on multiple complex projects


• Excellent communication skills with internal and external stakeholders at all levels

There's something for everyone.

We're a place of opportunity. You'll have the tools and autonomy to drive your own career, supported by a team of amazingly talented people.

And then there's our benefits. For us, it's not just about a competitive salary and hybrid working, we care about what matters to you. From a generous holiday allowance and private healthcare to an electric car scheme and paid CSR (Community and Social Responsibility) days, we've pretty much got you covered

#J-18808-Ljbffr

  • Peterborough, Peterborough, United Kingdom Aston Carter Full time

    Our client, one of the leading manufacturing/engineering companies across the globe are currently looking for a Talent Acquisition Specialist to join their team. The role will be on a hybrid basis in Peterborough - 2-3 days in the office, with the remainder working remotely. Initially on a 6 month contract with potential for extension. Job...


  • Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    Operational Management of the specialist Team, including staff appraisals, absence management and roster oversight. Travel across sites and localities Deliver specialist palliative care teaching and education across the Trust. Actively participate in the Specialist Palliative Care MDT Identify service improvements Support service delivery, quality...


  • Peterborough, Peterborough, United Kingdom Anne Corder Recruitment Full time

    ACR is acknowledged as one of the leading independent recruitment businesses in the East of England, recruiting into a host of roles, from Administration, Account Management and Sales, Finance, HR, IT, Marketing, Operations, Project Management, and Supply Chain, from entry level to C Suite. We are looking for at least one new recruitment specialist to join...


  • Peterborough, Peterborough, United Kingdom Bluebell Specialist Support Ltd Full time

    :Loading shovel operators required in the local area.Qualifications Required:CPCS or MPQC onlyWorking Hours:10 HoursDuration:1 WeekSalary:£ 20 Per HourSalary quoted is an estimate based on similar positions that have been filled recently. Each position is unique and the salary is always negotiable dependant on the clients requirements.Call to applyJob Type:...

  • Account Specialist

    2 weeks ago


    Peterborough, Peterborough, United Kingdom Randstad Internal Resourcer Full time

    Account Specialist - Randstad CAT Peterborough 25, ,000 + Bonus Are you looking for a position where you can have face to face time with a world leading brand? Do you like being a leader, ensuring your team achieve their goals, and being able to be a positive driving force within a global organisation? Randstad is looking for an Account Specialist to...


  • Peterborough, Peterborough, United Kingdom Coloplast AS Full time

    Are you passionate about the digital landscape and eager to make a significant impact in healthcare? Coloplast is seeking a dynamic Digital Lead Specialist to manage our digital pipeline and drive engagement with clinicians and healthcare professionals. As a Digital Lead Specialist, you will play a crucial role in nurturing opportunities, educating...

  • Quantity Surveyor

    2 weeks ago


    Peterborough, Peterborough, United Kingdom Hays Specialist Recruitment Limited Full time

    Quantity Surveyor WantedYour new companySpecialist design and build solution provider operating across the water sector, working throughout the UK on major frameworks, both independently but also as part of alliances and joint ventures. Operating across several regions within the UK, with primaryfocus on water sector frameworks.Your new roleWorking on one of...


  • Peterborough, Peterborough, United Kingdom Convera Full time

    Convera is seeking Senior Customer Support Specialist in our Peterborough office. The Senior Specialist (Service Delivery Manager) is responsible for the consistent delivery of high quality, responsive services for key clients, to optimize client satisfaction and retention. Oversees the full suite of Middle Office end-to-end payment services, ensures...


  • Peterborough, Peterborough, United Kingdom Nationwide Vehicle Recovery Assistance Full time

    Contact Centre Operator | Day shifts | Peterborough | Full Time | You will earn an excellent salary Is there anything more appealing than joining a business that is an expert in its field?_ Interested in joining a company with a great reputation?_ Want to be part of a wellestablished and trustworthy vehicle recovery resource?_ If so, Nationwide Vehicle...


  • Peterborough, Peterborough, United Kingdom Reliant Resourcing Full time £33,000 - £38,000

    Senior Finance Specialist with a Flair for Business Pitching Are you a Finance expert with a knack for seizing new opportunities? We're partnering with our fantastic client, to recruit a dynamic Senior Finance Specialist who not only excels in traditional financial management but also thrives in the exhilarating realm of business pitching. Our client is not...

  • Product Specialist

    2 weeks ago


    Peterborough, Peterborough, United Kingdom AB Agri Full time

    Location: Hybrid - Sherburn or Peterborough (on average 2 office days a month but this can vary) Do you have a background and interest in the Ruminant industry? Do you enjoy account management and the fast paced nature of changing prices, trends and products in this market? If so this could be a perfect opportunity to join our growing, successful and...


  • Peterborough, Peterborough, United Kingdom Brand Recruitment Full time

    Do you have experience in creative copywriting and digital marketing, with a keen eye for detail and interest in increasing the breadth of your skillset?Our client is a specialist B2B manufacturing and technology organisation, dominating their niche field which has applications in life sciences, food, electronics, energy, pharmaceutical and beyondThey are...


  • Peterborough, Peterborough, United Kingdom Digital Waffle Full time

    Job Title: Mergers & Acquisitions Specialist Location: Peterborough (80% remote) Salary: Up to £85,000 per annum + Bonus Are you a strategic thinker with a passion for driving business growth through mergers and acquisitions? We are seeking a talented Mergers & Acquisition Specialist to join a dynamic team. If you have a knack for integrating...

  • Site Manager Civils

    2 weeks ago


    Peterborough, Peterborough, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyLeading design and build solution provider specialising in the water sector. Operating throughout the UK, primarily supporting long term water sector frameworks operating both independently and increasingly in joint ventures and alliances.Your new roleSite Managers required to work on the Water Framework based across East Anglia, reporting...


  • Peterborough, Peterborough, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyEstablished housing developer with exciting growth plans operating across the East, Lincolnshire and the Midlands with some projects further afield.Your new roleDue to continued growth, they are now looking for an Assistant Site Manager to work on one of their developments in the Peterborough area, reporting into the Site Manager to assist in...


  • Peterborough, Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    We are looking for a Clinical Nurse Specialist (B7) who enjoys crisis and unplanned work, with extensive experience conducting clinical assessments, including risk assessments and managing a clinical caseload to lead the duty team within our Peterborough Adult Locality team. We value previous experience working with patients in crisis on the wards, CRHTT or...

  • Operations Manager

    2 weeks ago


    Peterborough, Peterborough, United Kingdom Apollo Home Healthcare Full time

    Are you ready to take your career to the next level?Why not consider a move into complex clinical homecare?We're looking for an exceptional healthcare leader to join our team as an Operations Manager, within our established office in Peterborough.The role of Operations Manager is diverse and fast-paced and plays a crucial role in the operation's...

  • Specialist Speech

    2 weeks ago


    Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    Job summary This exciting position has become available as a result of service expansion and is ideal for an Speech and Language Therapist with prior experience, including in other settings. There will be chances to engage in work across the bustling general wards and participate in regular videofluoroscopy clinics and FEES services. Our Speech and...

  • Specialist Caseworker

    2 weeks ago


    Peterborough, Peterborough, United Kingdom Peterborough Rape Crisis Full time

    Company descriptionPeterborough Rape Crisis Care GroupJob descriptionRole ProfileRole Title:Specialist CaseworkerHours:35 hours per week, Monday to FridaySalary:£25,206Contract:Fixed term until 31 March 2024 (possible extension dependent on funding)Annual Leave Entitlement:25 days per annum plus statutory Bank Holiday entitlementResponsible To:Therapeutic...

  • Operations Manager

    2 weeks ago


    Peterborough, Peterborough, United Kingdom Apollo Home Healthcare Full time £42,000 - £48,000

    Are you ready to take your career to the next level? Why not consider a move into complex clinical homecare? We're looking for an exceptional healthcare leader to join our team as an Operations Manager, within our established office in Peterborough. The role of Operations Manager is diverse and fast-paced and plays a crucial role in the operation's...