Disability Assessor

2 weeks ago

London, Greater London, United Kingdom Black Fox Solutions® Full time

Working in healthcare and looking for a change? If you're a nurse, occupational therapist, physiotherapist or paramedic, you could use your skills in a different way as a disability assessor.


We offer a starting salary of £35,000 (rising to £36,000) with up to an extra £3,600 quality bonus available if you excel in your report writing.

At Capita PIP, we provide unbiased, comprehensive assessments for claimants/customers of the Government's disability allowance (Personal Independence Payments).


Disability assessors write the reports which help the Department for Communities (DfC) or Department for Work and Pensions (DWP) make important decisions about a person's health and care.

As a paper-based assessor, you won't meet with claimants/customers face-to-face. Instead, you'll review all the supporting evidence and gather any extra detail over the phone.


It's a challenging role and can be quite different from other healthcare professions, and that's why we take your training and development seriously.

You'll begin with a five-week, classroom-based training programme (Mon-Fri, 9am-5pm) with one hour set aside for self-development learning each day.

After this, you'll enter a 12-week learning pathway.


If you're looking for a change, including more regular working hours, a competitive salary, and a host of other benefits, and are ready to expand your skills and experience, this could be the role for you.


What you'll be doing:

  • Conducting paperbased assessments to evaluate how a claimant's/customer's health condition or disability affects their daytoday life Reviewing and reporting on an individual's ability to carry out activities.
  • Analysing and interpreting clinical information and supporting evidence.
  • Creating three reports of the evidence gathered for each claimant each day.
  • Ensuring enough detail, evidence and justification are given to support the DfC or DWP in making decisions.
  • Developing your clinical knowledge.

What we're looking for:

  • One year's postregistration experience as a nurse, occupational therapist, physiotherapist, or paramedic.
  • Fully registered with a relevant UK regulatory body (NMC, HCPC, or other), without restriction or conditions, and with a valid PIN.
  • Excellent observational and communication skills, giving you the ability to listen, empathise, and dig deeper.
  • The ability to work quickly, producing reports in a timely manner and hitting targets.
  • Solid experience with using IT and Microsoft Office

Your working hours:

  • 7.5 hours per day, 37.5 hours per week. We'll consider your worklife balance, as well as the needs of the business, to try and create a working pattern that benefits both of us.
  • Working patterns can be between the hours of 8am and 8pm, Monday to Friday, and include an hour for lunch. For example, 8am 4:30pm or 9am 5:30pm.

About Capita PIP


At Capita, we're carrying out Personal Independent Payment (PIP) assessments on behalf of the Department for Work and Pensions (DWP) across the Midlands and in Wales, and on behalf of the Department for Communities (DfC) in Northern Ireland.

PIP helps people with a wide variety of disabilities cover the extra costs that they may face when trying to lead full, active, and independent lives.

Join us and discover how you can use your compassion and healthcare skills to take your career in a different direction.


What's in it for you?

  • 23 days holiday (rising to 25 after 2 years) with the opportunity to buy extra leave + stats.
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  • Companymatched pension, life assurance, a cycle2work scheme, 15 weeks fully paid maternity, adoption and shared parental leave, paternity pay of two weeksand plenty more.
  • Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising, to health & wellbeing, travel, and technology.
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 55,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors.

There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that.

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