Operations Support Co-ordinator
2 weeks ago
At
Sovereign Housing Association we are driven by our social purpose, where our residents are at the heart of everything we do.
Looking after over 60,000 homes is a big job, we know that the quality of a home affects every aspect of a person's life.
What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.
Job Purpose:
You will lead within your locality or compliance area on the co-ordination of van stock, material sourcing and waste management, working closely with our providers to ensure a smooth delivery.
Co-ordinate the contracted services, making sure they are delivered to agreed processes, training standards, levels of performance and quality throughout Property Services.
Key Accountabilities:
- Source materials for the delivery teams and enhance the "right first time" performance outcomes.
- Responsible for monitoring the performance targets and working with key stakeholders to ensure they are achieved, demonstrating drive and energy.
- Work in partnership with the Systems Team to manage the interface for van stock and core stock ordering solutions.
- Link into the Systems Team to provide appropriate training to trades and key stakeholders for the correct utilisation of the relevant van stock software and the processes
- Review material and waste procedures, performing assurance checks on processes, monitoring the usage via the software and retrain / update where necessary.
- Analysis of supplier data to provide insight, trends, and recommendations to the business for continuous improvement
- Day to day management of supplier product catalogue, including the management of price increases, additions and removals, systemic maintenance and the sign off process.
- Continuously seek realistic ways to improve efficiency and effectiveness in your role, to help the department, and Sovereign, achieve its goals and value for money.
- Test and learn to ensure that processes are adapted for continuous improvement alongside looking to improve the product range purchasing, consolidating, and streamlining across the business where possible
- Identify any perceived risks and ensure that timely and appropriate action is taken to eradicate or mitigate these risks.
- Promote a positive collaborative culture of Building Safety and Compliance.
- Undertake other duties, within the level of responsibility, to meet the changing needs of the organisation
- Demonstrate everyone safe and well everywhere, everyday by making health and safety a primary consideration in your decision making
Knowledge & Skills:
- An understanding of supply chain management in a building environment.
Experience and passion in delivering a customer focussed service.
- Analytical and good problemsolving skills
- Ability to impact assess and to understand the difference between 'major' and 'minor' data
- A proactive, professional, and logical approach to problem solving with strong analytical skills.
- Knowledge of methods to monitor the quality of data and identify issues e.g. reconciliations
- Strong literacy and numeracy skills including sound knowledge of preparing presentations and using pivot tables
Your benefits:
You'll be given the opportunity to grow your skills within a role that will bring great satisfaction.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working working from home
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- Generous matching pension scheme up to 12%
- Life cover
- Part of our Recognition scheme where you can be gifted retail vouchers
- Wellbeing discounts including Gym Memberships
- Wide selection of other benefits available
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign.
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