Patient Flow Coordinator

2 weeks ago

Thatcham, West Berkshire, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time
An exciting opportunity has arisen to join our Inpatient department as a Patient Flow Co-Ordinator.

Your role will involve working along side nursing and therapy staff to facilitate the admission in to and discharge of patients from our wards in an administrator capacity.

The role involves both office based and patient facing elements.

Good IT and communication skills are essential and prior experience within a care setting beneficial. You will require certification to level 3 or 4 NVQ in admin support or an equivalent.

You will work among a dedicated team to deliver high quality individualised plans of care in preparation for a safe discharge.


You will work closely with our In reach team based in the Royal Berkshire Hospital communicating vital information on safe transfers of care.

You will be based in West Berkshire Community Hospital working alongside nursing, therapy and medical teams.


You will liaise directly with patients and carers to ensure that patients are assisted in a safe and timely discharge.


The 3/4 "must haves" for you to be considered for this role:
Good communicator

Evidence of supportive teamwork

Excellent admin and IT skills

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:

Caring for and about you is our top priority

Committed to providing good quality, safe services

Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:
Flexible working options to support work-life balance.

27 days' annual leave rising with service + opportunity to buy and sell

Generous NHS pension scheme

Excellent learning and career development opportunities

'Cycle to Work' and car leasing scheme

Access to a range of wellbeing tools and services

Discounts at hundreds of popular retailers and restaurants

Staff networks for race, diversity, disabilities and armed forces community to support equality

Generous maternity, paternity, adoption and special leave.

Free parking across Trust sites

Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.

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