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Children and Young People Assistant

4 months ago


Church Stretton, Shropshire, United Kingdom National Trust Full time

You'll be member of our Children and Young People (CYP) hub team who welcome 45,000 CYP through school visits every year.


Carding Mill Valley is a significant National Trust site for CYP and one of the most popular sites for school visits to the outdoors in the country.

You will also be a member of the overall visitor team managing Carding Mill Valley's circa 250,000 visitors a year.


This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

You'll work 1560 hours per year.

Internally you'll be known as Programming Assistant.


What it's like to work here:Reporting to the Children and Young People Coordinator you'll work with them to manage the school visits and DofE expedition bookings along with CYP engagement activities.

You'll also be part of the wider Visitor team of ten staff.


The team based at the Chalet Pavilion also includes Countryside, Stepping Stones Project and Food & Beverage staff who all work very closely together in a close-knit team, to make this buzzing property a fantastic place to work.

There will also be opportunities to develop your knowledge and experience of working with CYP via the National Trust CYP Network, along with growing your understanding of the National Trust via other training opportunities


Covering as much as 2,000 hectares of heather-covered hills with stunning views of the Shropshire Hills Area of Outstanding Natural Beauty and the Welsh hills, this is a working common and is an important place for wildlife, geology and archaeology.

You'll be involved in both self-guided tours for schools and take a more active involvement facilitating our guided tours. Working with our Volunteer team you'll co-ordinate resources including preparing materials and you'll also lead on certain activities. You'll be giving briefing talks to self guided groups of up to 75 people. Our aim is to connect CYP to nature and the outdoors. You will also lead holiday and occasional weekend engagement activities.

You'll work outdoors in all weathers and be an active member of the Visitor team.

We all work together to ensure all visitors to Carding Mill Valley are welcomed with an exceptional level of service, so each visit is memorable.

The majority of the hours will be worked during school term time with a five days a week pattern from Feb half term to the middle of November.

There will be some hours worked during school holidays and bank holiday weekends.

Who we're looking forWe'd love to hear from you, if you have:

  • A love of inspiring children and young people about nature and the outdoors
  • Collaborative approach, but able to use on your own initiative, and work alone
  • Adaptable and flexible approach
  • Customer focused with an understanding of the importance of great service
  • Well organised and able to manage own time effectively
  • Good communication skills enabling strong relationships both internally and externally to be built and maintained
  • Experience in interpretation, programming and delivery of events for a wide range of audiences
The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice

Requirements :
Compliance.
Eligibility to Work in the UK
Permanent p/t (1560 hrs py)