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Demand Planning

4 months ago

Bicester, United Kingdom Pertemps Banbury Full time

Job Title: Customer Service and Demand Planner

Company: Join our dynamic team in Bicester

  • Location: Bicester
  • Salary: Up to £40,000 (depending on experience)
  • Type: Full Time

About the Role:

We're on the lookout for a dedicated and skilled Customer Service and Demand Planner to be a valuable addition to our team in Bicester. This role offers a great chance to play a key role in our company's growth by providing outstanding service to both internal and external customers and efficiently managing demand planning processes.

Key Responsibilities:

  • Customer Service: Ensure exceptional service for all customers. Address and resolve customer issues by collaborating with internal teams.
  • SAP Reporting: Handle monthly departmental SAP reports and conduct training sessions for staff.
  • Customer Feedback: Collect customer feedback through surveys to enhance service quality.
  • Invoice and Order Management: Check blocked invoices and backlogs weekly. Verify accuracy of incoming orders.
  • Demand Planning: Apply your expertise in demand planning and forecasting to support efficient operations.

Experience:

5+ years of customer service and demand planning/forecasting experience in a manufacturing setting.

Skills:

Prior SAP knowledge, strong leadership, and problem-solving skills.

Why Consider:

  • Competitive Salary: Up to £40,000, based on experience.
  • Professional Growth: Opportunities for continuous development.
  • Dynamic Environment: Join a supportive team in a thriving environment.