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Renewals Administrator

3 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ambitious Group Full time
**Renewals Administrator

  • Newcastle Upon Tyne
  • Up to £21,000**One of the most modern and innovative Property Groups in the North East who are an awardwinning FTSE 250 property company are seeking a Renewals Administrator to join their busy and established lettings team in Newcastle


This is a fantastic opportunity for you to progress your career, with the potential to develop and grow within the company.


What you will be doing

  • Liaising with customers about their renewal and signing of documents
  • Assisting with chasing applicants to sign agreements
  • Exchanging signed agreements with customers including additional documents required by legislation
  • Maintaining all administration paperwork and procedures to a high standard
  • Liaising with Renewals Negotiator throughout the renewal process
  • Updating the renewal opportunity status on Salesforce software
  • Accurately updating Tenancy Deposit Scheme with changes in tenancy end dates
  • Filing all documents onto Docushare or shared drive
  • Monitoring and progressing the referencing of tenants and guarantors (when required)
  • Sending Agreements to Tenants within agreed timeframes (when required)
  • Carrying out and monitoring 'Right to Rent' checks for residents as required

What you will have

  • An understanding of the lettings cycle
  • Strong administration experience. Previous experience working in contracts administration would be an advantage
  • Exceptional attention to detail with proven experience in ensuring effective processing of all administrative tasks
  • Computer literate including Microsoft packages, Outlook, Excel & Word
  • Proven ability to communicate effectively both written & oral at all levels internally and externally is essential

What's in it for you

  • Up to £21,0000 Depending on experience
  • Monday to Friday, 9am 5pm with an hour for lunch
  • 24 days annual leave plus bank holidays
  • Increasing to 25 days on reaching 2 years' service and 27 days on reaching 5 years' service (plus bank holidays)
  • Generous pension with employer doubling employee contribution (up to 10%)
  • Cash back plan
  • Medical insurance and travel insurance (elective benefit)
  • Group income protection
  • UNUM lifeworks
  • Group life insurance
  • Travel loan
  • Cycle to work scheme (elective benefit)
  • Access to remote GP
  • Access to carers UK
  • Further education and professional membership fees supported by the business

Job Types:
Full-time, Permanent

Salary:
Up to £21,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Life insurance
  • Profit sharing

Schedule:

  • Monday to Friday

Work Location:
One location

Reference ID: 37619