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Software Renewals Co-ordinator
2 weeks ago
NOTE:
Client is only considering candidates that have a background IT Services / Software Reseller
Our client is a growing cybersecurity solution provider. They help secure organisations of all sizes, industries and locations with all their cybersecurity needs
As a Renewals Manager, you will be responsible for exceeding the customer retention targets across their accounts.
You will partner with the Head of Sales and CEO, to ensure that their customers are seeing the full value of the software, leading to a successful renewal.
Managing negotiations with both customers and partners and will also take the lead in resolving service deliverySupport of account issues effecting the renewal.
This is a hybrid role with the expectation of attending our London office a minimum of three times a week.
You will also have the opportunity for occasional travel nationally to visit clients.The successful candidate will likely have strong experience in account management, with a focus on renewals in a SaaS organisation/IT Reseller.
Confidence when speaking with C-level executives within the customers organisation, Experience of pricing and contact negotiation.-
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