Customer Service Advisor

2 weeks ago


Whitehaven, Cumbria, United Kingdom The Recruitment Co. Full time

Customer Service Advisor based in Whitehaven

Offering £12.77 per hour, paid weekly - every Friday

Start date: 24th June 2024

Full Time and Part Time hours available

We are recruiting on behalf of our fantastic client based in Whitehaven, within this role you will be joining an existing team within an inbound customer service department. Full training will be provided

The Role

  • Have a passion and commitment to provide the highest levels of customer satisfaction at each customer contact
  • To identify and implement process improvements to improve service to the customer and operational performance
  • To work in partnership with operations employees at all levels of the organisation to ensure work activities are resolved to the satisfaction of the customer.
  • Accurately record and process a variety of customer enquiries.
  • Diagnose customer issues through detailed questioning and active listening.
  • Investigate and interpret data held on a number of different systems.
  • Manage customer expectations and set and agree timescales for actions to be performed.
  • Promote products in line with marketing input.
  • Conduct outbound calls following events and system unavailability.
  • Review own performance statistics and take responsibility for personal development.
  • Ability to be able to respond to and resolve written customer contacts.

The Hours:

Our client is offering contracts for the following hours: 37, 30, 24, 20 and 16 hours per week.

Typical operational hours our:

  • Monday - Friday; 8am-8pm,
  • Saturday; 8am-5pm
  • Sunday; Closed

We have a wide range of shift patterns to choose from that should suit every ones wants and needs.

The Pay: £12.77 per hour

  • Paid weekly, every Friday

#CCNorthWest

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.


  • Customer Advisor

    2 weeks ago


    Whitehaven, Cumbria, United Kingdom United Utilities Full time

    As a Customer Advisor (Billing) you will provide excellent service to our customers by taking ownership of their enquiry, dealing quickly and efficiently with their requirements and ensuring that they are completely satisfied with how we have dealt with their contact.We are looking for people who have excellent communications skills, able to deal billing...

  • Customer Advisor

    2 weeks ago


    Whitehaven, Cumbria, United Kingdom Sainsbury's Full time

    Location Whitehaven Argos, Argos Quay Street, Whitehaven, CA28 7LSHours ParttimeContract-Type PermanentRate- £12.00 per hourAreas of business Argos RetailJob IDBeing part of the team at Argos is more than just working in retail. It's how we deliver our commitment to our customers that we'll provide the products they want however and whenever they want them....

  • Income Advisor

    2 weeks ago


    Whitehaven, Cumbria, United Kingdom Reed Talent Solutions Full time

    Job Title: Income/Customer Service AdvisorCompany: Reed Talent SolutionsReed Talent Solutions is partnering with United Utilities to hire an Income/Customer Service Advisor for a six-month contract at the modern Whitehaven contact centre. As part of the team, you will ensure top-notch customer service, managing customer contacts from initiation to...


  • Whitehaven, Cumbria, United Kingdom Cumberland Building Society Full time

    We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we're passionate about doing the right thing and helping people achieve their goals. Whether it's our customers that are saving for their future or buying their dream homes, supporting our communities to make a...


  • Whitehaven, Cumbria, United Kingdom Domino's Pizza - DS Group Full time

    Job Description: Customer Service RepresentativeAt Domino's Pizza we're looking for someone with lots of energy and get up and go, a positive attitude and a willingness to succeed. Have you got the right ingredients?Experience isn't necessary as we'll provide you with a full induction and training programme. All roles will include working shifts during...


  • Whitehaven, Cumbria, United Kingdom Morgan Sindall Plc Full time

    Job Title: Communications AdvisorLocation: WhitehavenSummary of the Role:Morgan Sindall Infrastructure's Nuclear Business Unit is seeking a Communications Advisor to join our team. In this role, you will support the delivery of our business communications plan and campaigns through various channels. You will work under the guidance of communications business...


  • Whitehaven, Cumbria, United Kingdom Morgan Sindall Plc Full time

    Community Engagement AdvisorLocation: Whitehaven, West CumbriaTalented people are the key to our successAbout us:_ Come and work for one of the most successful construction and infrastructure companies in the UK?_Morgan Sindall Infrastructure delivers some of the UK's most complex and critical infrastructure across six core sectors of energy, water, nuclear,...

  • Safety Case Advisor

    2 weeks ago


    Whitehaven, Cumbria, United Kingdom Assystem Full time

    OUR VACANCYSafety Case Advisor Nuclear Permanent / Engineering / Technical Whitehaven 09/03/23 Hybrid work ShareI APPLY ABOUT ASSYSTEMAssystem is an international company with one mission: accelerate the energy transition around the world.Every day, our 6,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six...

  • Customer Adviser

    2 weeks ago


    Whitehaven, Cumbria, United Kingdom Cumberland Building Society Full time

    We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we're passionate about doing the right thing and helping people achieve their goals. Whether it's our customers that are saving for their future or buying their dream homes, supporting our communities to make a...


  • Whitehaven, Cumbria, United Kingdom Cumberland Council Full time

    Job details: Job reference REQ Date posted 21/05/202 Application closing date Blank Location WHITEHAVEN Salary- £23,89 Package Blank Contractual hours 30 Basis Part time**Library and Customer Assistant - Whitehaven Library CMB1096e**: Job descriptionLibrary and Customer Assistant - Whitehaven Library-CMB1096eBase: WhitehavenHours: 30 hoursWorking pattern :...

  • Sales Assistant

    2 weeks ago


    Whitehaven, Cumbria, United Kingdom Pelican service station Full time

    shifts will vary from week to week as shifts work on a weekly rota.Will be required to work most weekends and bank holidays including Christmas day and new years dayEarly starts from 5:30am and late finishes 11pm.The job will include serving customers, replenishing stock, general housekeeping jobs and other shop based tasks.Must be 18 or over due to the sale...

  • HSE Advisor

    1 month ago


    Whitehaven, UK, Cumbria, United Kingdom Altrad UK, Ireland & Nordics Full time

    Job InformationBased - CumbriaCompetitive Salary And Benefits PackageAltrad Babcock is a well established, market leading provider of products and services to the energy, industrial and process sectors. Our success is built on the quality of our people, our reputation for technological expertise, our best in class execution and the collaborative...

  • HSE Advisor

    4 weeks ago


    Whitehaven, UK, Cumbria, United Kingdom Altrad UK, Ireland & Nordics Full time

    Job InformationBased - CumbriaCompetitive Salary And Benefits PackageAltrad Babcock is a well established, market leading provider of products and services to the energy, industrial and process sectors. Our success is built on the quality of our people, our reputation for technological expertise, our best in class execution and the collaborative...

  • Relief Worker

    2 weeks ago


    Whitehaven, Cumbria, United Kingdom The Riverside Group Full time

    Relief WorkerPart timeBased in the Young People's Service in WhitehavenSalary £10.90 per hourWorking Pattern is as and when requiredWant to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face...


  • Whitehaven, Cumbria, United Kingdom Skills4Pharmacy Full time

    Opportunity informationSalary £192.4 per weekDuration 15 monthsAdvert closing date 11/01/2023DescriptionThis is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services...

  • General Assistant

    2 weeks ago


    Whitehaven, Cumbria, United Kingdom GLL Full time

    Flexible General AssistantBased:Whitehaven Sports Centre SALARY:GLL is looking for a Flexible General Assistant to join the team at Whitehaven Sports Centre in Copeland. You'll be involved in key aspects of the operational services across all areas of the centre including fitness and sales. If you have the passion to deliver excellent customer service in a...


  • Whitehaven, Cumbria, United Kingdom Interim Fuel Group Ltd Full time

    A prior record of providing excellent customer service would be desireable.Responsibilities include: Provide excellent customer service. Follow all customer service guidelines. Check equipment and perform routine maintenance/cleaning. Collect payments by cash and card. Maintain sanitation and cleanliness of fuel station premises and shop floor. Manage sales...


  • Whitehaven, Cumbria, United Kingdom Your Move Estate Agents Full time

    Job Profile:Your Move are looking for an ambitious Sales & Lettings Negotiator to join our estate agency branch in Whitehaven, with a view to progress into a Trainee Valuer position.We are looking for somebody with ambition, excellent work ethic, looking to progress but don't know where to start.Do you think you have something special? We can help you find...

  • SPAR Whitehaven

    2 weeks ago


    Whitehaven, Cumbria, United Kingdom James Hall & Co Full time

    SPAR Retail AssistantContract Type: PermanentHours of work: 24 hours per weekLocation: SPAR Whitehaven, Cumbria CA28 8SUSalary: CompetitiveThrough our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience.Our SPAR...

  • Bar Staff

    2 weeks ago


    Whitehaven, Cumbria, United Kingdom The Candlestick Full time

    Overview:We are seeking experienced and customer-oriented Bar Staff to join our team. As a Bar Staff member, you will play a crucial role in providing exceptional service to our customers. If you have a passion for the hospitality industry and enjoy working in a fast-paced environment, we would love to hear from you.Duties: Greet customers and take their...