Library and Customer Assistant

2 weeks ago


Whitehaven, Cumbria, United Kingdom Cumberland Council Full time

Job details:

  • Job reference
  • REQ
  • Date posted
  • 21/05/202 Application closing date
  • Blank
  • Location
  • WHITEHAVEN
  • Salary

- £23,89
  • Package
  • Blank
  • Contractual hours
  • 30
  • Basis
  • Part time
**Library and Customer Assistant - Whitehaven Library

  • CMB1096e**:
  • Job description

Library and Customer Assistant - Whitehaven Library-

CMB1096e

Base:
Whitehaven


Hours: 30 hours

Working pattern :
Monday, Tuesday, Thursday, Friday and 1 in 3 Saturdays (with time off in lieu on the Friday)

Grade:
£23,893 pa (pro rata)

About us


Cumberland Council is a dynamic and forward-thinking authority dedicated to enhancing public services, shaping a better future for our communities.

Committed to fostering a thriving community, we aspire to develop and maintain excellent services that prioritise the health and well-being of our residents.


Nestled in the heart of a stunning landscape, Cumberland stands as a testament to a picturesque environment that enhances the quality of life for its residents.

At the core of our vision is a commitment to people - both within our vibrant communities and among our dedicated staff.

Health and well-being are integral to everything we do, underscoring every initiative and ensuring unparalleled support for all residents.


Embark on the journey to a vibrant future with us, where impactful service delivery and active community engagement unfold against the stunning canvas of Cumberland's breathtaking scenery.

Together, let's shape a community that's as dynamic and inclusive as our landscape. Be a part of the transformation #WeAreCumberland

About this opportunity
We are seeking to recruit an energetic and highly motivated individual with great customer service skills.

The post will be based at Whitehaven Library and will also involve providing occasional cover at branch libraries in the area.

The role is extremely varied and requires individuals to:

  • Be the first point of contact for customers.
  • Provide information and deal effectively with customer enquiries including helping with IT enquiries.
  • Carry out general library duties, help with the security of buildings and basic health & safety tasks.
  • Support a wide range of events and activities for all ages that will involve reading and singing.
  • Work as part of a team.

What can we offer you

  • Competitive rates of pay
25-31 days holiday each year plus bank holiday allowance
Leave Purchase Scheme
Learning and development opportunities
Flexible working arrangements to help with work/life balance

  • Opportunity to join the Local Government Pension Scheme with defined benefit plans securing your future
  • Boost your pension with Shared Cost Additional Voluntary Contributions (facilitated by AVC Wise)
  • Money off your local gym including Better, Newfield Health, The Gym Group and Lifestyle Fitness
  • Cycle to Work Scheme
  • Eye Test Voucher
  • 20% off a Vodafone mobile phone contract for you and up to 5 family and friends
  • Various discount schemes including RAC roadside recovery discount and money off local supportive businesses
  • Employee assistance programme including free counselling through Able Futures
  • Thriving and inclusive workplace culture commitment throughout all service

Closing date:
Wednesday 26th June 2024

Interview date:
W/c Monday 1st July 2024

Our interview process accommodates both in-person and virtual formats, with tailored options discussed upon invitation to the interview stage. Preferred for virtual interviews is the use of Microsoft Teams, currently available for new users at no cost.

However, should you encounter any challenges accessing this technology, we are open to discussing alternative arrangements prior to the scheduled interviews.

Your comfort and convenience are of utmost importance to us.

Safer Recruitment


At Cumberland Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and expects all employees, volunteers and the Externally Provided Workforce (EPWs) to share this commitment.


Equality, Diversity, and Inclusion
As a Disability Confident Employer, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

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